Director, IT Product Management

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

We are looking for a Technical Product Manager to lead the product vision, strategy, and delivery for our BRT Middleware and Developer Tools portfolio — including the BRT App Platform, Universal Router, and other shared services / capabilities. 

This is an individual contributor role requiring a rare combination of technical depth and business knowledge: you will partner with engineering leads to translate user/ customer outcomes into working software, while maintaining a sharp focus on the developer experience. 

Act as the connective tissue between business strategy and engineering execution — turning user insights into validated, build-ready work, and shipping products that meet measurable outcomes.  

We are committed to delivering value to our customers. Our culture of learning ensures our people are our greatest asset. 

Responsibilities:

Strategy 

• Lead product opportunity discovery through user research, competitive analysis, and alternatives assessment. 

• Define product vision, features and capabilities aligned to the broader product area strategy. 

• Run structured experiments and build prototypes to test hypotheses, validate product-market fit, and track outcomes before committing to full investment. 

Planning and Prioritization 

• Own and actively lead the feature-level roadmap, making explicit tradeoffs across product and technical areas. 

• Analyze users, customers, and business goals to produce clear requirements and well-defined acceptance criteria. 

• Run the intake process for new work requests including prioritization decisions. 

Execution 

• Work with engineering leads to refine the product backlog and translate it into an actionable engineering backlog. 

• Serve as a decision-maker and escalation point throughout the development cycle to maintain delivery momentum. 

Launch and Monitor 

• Drive product launches and adoption including stakeholder communications. 

• Continuously assess product-market fit and evolve the product based on quantitative and qualitative signals. 

• Lead the full product lifecycle — from launch through rationalization or decommission. 

People and Team Practices 

• Coach, mentor and recognize team members to create an inspiring culture. 

• Identify and advocate for team process improvements to increase delivery efficiency and reduce friction. 

What You'll Bring:

Required 

• 10 plus years successfully delivering software products. 

• At least 2 years in a technical product management or platform leadership role. 

• Consistent track record of defining and delivering a roadmap with different priorities across multiple partners. 

• Experience writing clear, developer-ready requirements, acceptance criteria, and user stories. 

• Strong analytical abilities — comfort with data, metrics, and structured experimentation. 

• Excellent written and verbal communication skills; able to translate technical concepts for business audiences and vice versa. 

• Ability to build positive relationships and influence engineering, architecture, and business teams. 

Preferred 

• Experience with a variety of types of middleware platforms. 

• Experience with platform tooling and developer experience design. 

• Experience working in a regulated industry (financial services, healthcare, etc.) with compliance and governance requirements. 

The Team:

The Shared Services Engineering organization is responsible for enabling Fidelity Brokerage Recordkeeping Technology to accelerate the delivery of value to Fidelity’s customers by providing cloud native composite solutions, platforms, frameworks, and security capabilities. You will be a key member of the Shared Services Engineering team who is responsible for building application platforms, composite API’s, tools and frameworks to advance the organization’s ability to leverage the public cloud for solving business problems. 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.