Personal Assistant

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

An exciting opportunity has arisen for an Executive Assistant / Personal Assistant to join Cygnet Group!

Working within Cygnet Private Health services, this role provides executive support the Divisional Medical Director, as well as the administration and coordination of the private outpatient service

This is a home-based role, working 40 hours per week

Who are we?

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

We have a strong reputation for quality, inclusion, and staff satisfaction. We stand apart through our ability to deliver exceptional, high-acuity care at scale, underpinned by deep clinical understanding, sector-leading quality ratings, and an unwavering focus on person-centred practice.

Responsibilities will include but are not limited to:

Executive Support to the DMD, Cygnet Private Health

• Provide proactive executive support, including diary, calendar and email management.
• Coordinate meetings, appointments and travel arrangements.
• Prepare agendas, documentation and follow-up actions for key meetings.

Departmental Administration

• Produce presentations, reports and governance submissions for senior stakeholders and committees.
• Take meeting minutes and maintain action logs and risk registers.
• Coordinate payroll administration and support workforce processes.
• Assist with the planning and delivery of corporate events and activities.

Private Outpatient Clinic Administration

• Coordinate the private outpatient referral process from enquiry through to appointment booking.
• Liaise with patients, GPs and consultants to obtain required information and arrange appointments.
• Coordinate insurance authorisations, payment arrangements and invoicing requirements.
• Maintain accurate patient records and correspondence in line with confidentiality and governance standards.
• Deliver a professional, patient-focused service and escalate issues where appropriate.

Culture & Values

• Promote equality, diversity and inclusion in all aspects of work.
• Maintain the highest standards of professionalism, discretion and confidentiality.
• Contribute to a positive, collaborative and patient-centred culture.

Why Cygnet? We’ll offer you…

• Salary up to £30,000 per year
• SimplyHealth Healthcare Plan - We’ve got you covered! Enjoy up to £1,000 towards dental, optical, physio and everyday health needs, plus 24/7 access to an online GP and virtual physio.
• Wellbeing Hub - Dive into inspiring videos, blogs and tips on healthy eating, fitness, sleep and more to help you feel your best.
• Gym Discounts & ClassPass - Get moving with discounted gym memberships and online workout classes.
• Employee Assistance Programme (EAP) - Round‑the‑clock UK support offering GP access, mental health counselling, fitness guidance, plus legal and financial advice whenever you need it.
• Company‑Funded Life Assurance - Peace of mind for you and your loved ones.
• Group Pension Scheme - Helping you plan for a bright future.
• Cycle to Work Scheme
• Long Service Awards

• Characters of Care Recognition Scheme
• Fantastic Discounts, including Reward Gateway, Health Service Discounts and a free Blue Light Card
• Discounted Will‑Writing Service
• Fee‑Free Mortgage Broker & Insurance Support
• Electric Car Scheme with salary‑sacrifice option

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply