- Location
- QVC - Chiswick Park, United Kingdom · QVC
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Manager
- Source
- Workday
Description
Your Opportunity, Your Team
This rare and exciting position of Guest Manager supports QVC UK. Reporting into the Senior Manager; Platform Talent and Sales, you will lead the planning, management and development of QVC's Guest strategy and day-to-day Guest operations
Where You'll Work
This role is hybrid and will require you to be onsite at our Media and Commerce Center in Chiswick Park, West London, 2 days per week.
What You'll Do
As Guest Manager you will ensure we attract, engage and support high-quality Guests who represent our brand values, meet business needs, that elevate the customer experience across live broadcasting, digital and social platforms.
This role combines relationship leadership, talent judgement, operational excellence and commercial awareness.
You will work cross-functionally with Buying, Production, Compliance, Editorial, Planning and the wider business stakeholders, to ensure Guest performance supports sales, brand reputation and long-term growth.
As a senior level leader, you will be expected to deliver results through others, build strong partnerships, improve ways of working and contribute to broader business goals.
What You'll Bring
Strong experience sourcing, vetting, booking and briefing guests
Ability to identify guests who are credible, camera-ready, brand-safe and commercially effective.
Experience managing relationships with brands, vendors, agents/publicists, internal producers/presenters.
Solid background in live TV, live social, livestream or broadcast production
Ability to prepare guests for the realities of live production
Strong ability to build bonds with people at varying levels
Leadership skills in team management and coaching, workload prioritization, performance management, developing talent
Excellent stakeholder management
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INDCOMM
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
