- Location
- Whippany, NJ, US
- Workplace
- Remote
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Experience
- 4+ years
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists, and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
The ConnectiveRx Data Manager specializes in managing and ensuring the quality of program data collected throughout their assigned programs. They are responsible for overseeing all aspects of program data collection, cleaning, validation, and delivery to our customers. Comprehensive knowledge of the field's concepts and principles. Performs complex tasks typically following established processes. Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.
Responsibilities
- Data Collection: Ensuring that program data is captured accurately and completely using ConnectiveRx’s systems, whether from patients/caregivers, providers, or supporting staff.
- Program Data Cleaning and Validation: Identifying and resolving program data discrepancies, errors, and inconsistencies to ensure data integrity.
- Data Management: Overseeing the flow of data from collection to analysis, including data storage, retrieval, and reporting. Ensuring program business rules are running as expected and any business rule violations are identified and addressed, as needed.
- Change Management: Handling and managing requests for data changes, ensuring that all alterations are documented and tracked accurately. (i.e., “zaps”)
- Compliance: Adhering to regulatory guidelines related to data management.
- Collaboration: Working closely with other members of the program team, including clients, Program Managers, technical programming resources, etc.
- Training and Support: Providing training and support to program team members regarding ConnectiveRx’s data portals and reporting
- SLAs: Assists with the tools and reporting to manage program SLAs
Qualifications
-
- Bachelor’s Degree or equivalent work experience is required
- 4-6 years of experience in a similar role with 2+ years of client facing experience.
- Strong understanding of patient services data management processes. Experience in the pharmaceutical industry or life sciences strongly preferred.
- Proficiency in patient services systems and technologies.
- Ability to design and develop interactive dashboards, create complex visualizations, and integrating data from multiple sources using business intelligence tools (i.e. Looker preferred and Tableau a plus).
- Advanced SQL coding knowledge (i.e. window functions, subqueries, pivoting, indexing, optimization)
- Ability to design and implement complex database schemas, use advanced SQL features like CTEs and window functions, and perform query optimization for large datasets.
- Ability to automate data cleaning processes, handle large datasets efficiently, and use advanced techniques such as feature engineering and data normalization.
- Ability to write and debug code and use version control systems. Python preferred.
- Excellent analytical and problem-solving skills.
- Ability to engage directly with stakeholders (clients and internal), presenting insights and responding to queries with confidence and clarity.
- Attention to detail and a commitment to data accuracy
- Ability to interpret program performance through the program data.
Compensation & Benefits: This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.
Time-Off & Holidays: ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.
The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations.
