- Location
- Chennai, TN,IN, IN
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Management
- Seniority
- VP
- Source
- Eightfold
Description
We are seeking a dynamic and experienced Program Manager cum System Analyst to join our team. This hybrid role is responsible for leading and managing programs and systems related to our third-party management lifecycle. The ideal candidate will act as a critical liaison between our business stakeholders, technology teams, and third-party vendors to ensure the successful delivery and continuous improvement of our third-party management platforms. This individual will drive projects from conception to completion, while also gathering and translating business needs into robust system solutions.
Key Responsibilities
Program Management
- Project Leadership: Lead the planning, execution, and delivery of complex projects and programs for third-party management systems, ensuring they are completed on time and to the required quality standards.
- Strategic Planning: Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders. Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
- Stakeholder Communication: Serve as the primary point of contact for all project-related communications. Provide regular status updates, reports, and presentations to stakeholders at all levels.
- Risk Management: Proactively identify, assess, and mitigate project risks and issues. Develop and implement contingency plans to minimize impact on project delivery.
- Team Coordination: This will be an IC role and require coordination with Business, Operations and Technology Teams.
System Analysis
- Requirements Gathering: Elicit, analyze, and document business, functional, and non-functional requirements from stakeholders for new systems and enhancements to existing platforms.
- Process Improvement: Analyze and model existing business processes and systems to identify inefficiencies, gaps, and opportunities for improvement. Recommend and implement optimized solutions.
- System Testing & Validation: Support the UAT testing phase for business and operations stakeholders
Qualifications
- Experience:
- 10-15 years of proven experience in a program management or project management role.
- Demonstrable experience working on systems and projects related to third-party risk management, vendor management, procurement, or supply chain management.
- Methodologies: Understanding of project and software development lifecycle (SDLC) methodologies, including Agile.
- Analytical Skills: Exceptional analytical, problem-solving, and critical-thinking skills with a keen attention to detail.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
- Interpersonal Skills: Strong interpersonal and leadership skills, with a proven ability to build relationships, influence decisions, and drive consensus among diverse teams.
Preferred Skills
- Certifications: PMP, PRINCE2, Certified Business Analysis Professional (CBAP), or similar certifications are highly desirable.
- Platform Experience: Hands-on experience with leading third-party management platforms such as Procure2Pay, Aravo, or similar enterprise systems.
- Regulatory Knowledge: Familiarity with managing Regulatory projects is desirable.
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## Job Family Group:
Project and Program Management
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## Job Family:
Program Management
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## Time Type:
Full time
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## Most Relevant Skills
Please see the requirements listed above.
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## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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