PT -Writing & Speaking Lab Teaching Assistant

The Writing & Speaking Lab Teaching Assistant will lead staffers in The Writing & Speaking Lab to ensure that daily operations run smoothly and efficiently. Responsibilities include greeting and assisting students, supporting writing assignments, and completing clerical and administrative duties. The Writing & Speaking Lab Teaching Assistant will work under the guidance of the Tutoring Coordinator to maintain a welcoming, student-centered environment that promotes academic success.

1. Answer incoming calls and emails in a professional and timely manner.
   2. Welcome and assist individuals who enter The Writing & Speaking Lab.
   3. Assist students with the check-in and check-out process.
   4. Help students with writing and speaking assignments and related academic support needs.
   5. Promote the services and resources available through The Writing & Speaking Lab.
   6. Maintain a clean, organized, and welcoming environment.
   7. Support daily operations and assist with clerical and other duties as assigned, including generating referrals and reports, and scheduling student workers.
   8. Provide leadership and support to Writing & Speaking Lab staffers to ensure efficient operations.

College-Wide Competencies: INTEGRITY– Demonstrates a strong commitment to ethical behavior, honesty, and transparency in all interactions within the college. Upholds the college's values, policies, and standards, and serves as a role model for others by consistently doing what is right, even when faced with challenges and pressures EXCELLENCE– Strives to achieve the highest standards of quality in all aspects of work, demonstrating dedication to continuous improvement, delivering quality results, contributing to the overall success of the college and its mission. RESPECT– Demonstrates an appreciation for the dignity of individuals within the college. Treats students, colleagues, and community members with kindness, fairness, and consideration to foster a welcoming culture. Respects differing viewpoints and contributes to a positive and collaborative work environment. OPPORTUNITY– Demonstrates the ability to recognize, create, and seize opportunities that contribute to personal growth, student success, and the advancement of the college's mission. Encourages and supports others in identifying and leveraging opportunities for improvement, innovation, and development. Actively seeks ways to maximize potential and foster a culture of continuous learning and progress. HELPFULNESS– Demonstrates a commitment to service by being approachable, responsive, and proactive in providing support to students, colleagues, the community, and environment (both physical and cultural) of the college. Fosters a positive and collaborative culture where individuals feel valued and empowered to seek assistance and resources. It helps create a culture of belonging and engagement in which students can learn and achieve success.

Minimum of an associate degree Commitment to the core value of helpfulness Strong organizational skills Excellent verbal and written communication skills Computer literacy Ability to maintain confidentiality

Preferred education and experience:

Positive and professional attitude Ability to work collaboratively with students, faculty, and staff Dependable and detail-oriented Strong interpersonal skills and customer service mindset