Senior Data Steward ISC OU

Role Purpose 

The Senior Data Steward plays a pivotal role in ensuring the accuracy, consistency, and governance of enterprise data across the Operating Unit. This role requires a strong understanding of business processes, data standards, and reporting requirements, combined with proactive ownership of data quality issues and remediation activities. 

Acting as a key liaison between business stakeholders and technical teams, the Senior Data Steward ensures data requirements are clearly defined, understood, and consistently applied. The role supports reliable decision-making, regulatory compliance, and the successful delivery of Enterprise Data Management (EDM) initiatives, contributing directly to Haleon’s overall data strategy and operational effectiveness. 

This position involves extensive cross-functional collaboration and offers the opportunity to influence a critical, strategic capability within a complex, multinational organisation. 

Key responsibilities: 

Data Quality & Stewardship Support 

• Perform routine data quality checks on assigned data domains to validate accuracy, completeness, and consistency, for Master and Transactional data. 

• Ensure effective governance of master data throughout its lifecycle, including reviewing, validating, and correcting attributes, hierarchies, and mappings, with primary focus on Product, Customer, and Pricing data.  

• Continuously monitor data quality, proactively identifying issues, performing root-cause analysis, and defining remediation actions.  

• Manage data quality escalations, working closely with markets and operating units to resolve data and process issues 

Business & Stakeholder Engagement 

• Collaborate with Data Owners, Business Process Owners / Value Stream Leads, and technical Product Owners to define and enforce data definitions, business rules, standards, policies, and procedures. 

• Act as a trusted data partner to commercial and operational stakeholders, translating business needs into clear data requirements. 

• Lead and facilitate data forums and working groups to discuss challenges, share insights, and drive alignment and engagement. 

• Provide subject-matter expertise on assigned data domains and market archetypes, particularly indirect and distributor-driven markets. 

Data Standards, Playbooks & Enablement 

• Develop and maintain data standards, guidelines, and playbooks to enable consistent data maintenance and adoption of new capabilities. 

• Support change initiatives by ensuring data readiness and clear guidance during system enhancements or process transformations. 

• Promote best practices in data stewardship and contribute to continuous improvement of EDM processes 

Systems, Tools & Data Flows 

• Maintain a strong understanding of end-to-end data flows, including inputs and outputs for capabilities such as Customer Planning (e.g. Visualfabriq), Trade Promotions, and Net Revenue Management. 

• Validate and reconcile data across multiple sources, including SAP, Trade Promotion Management systems, POS and sell‑out portals, and third‑party providers (e.g. NielsenIQ/IRI). 

• Utilise enterprise data management tools such as Informatica IDMC to support governance and data quality activities. 

Team and Leadership    

• Where required manage and develop Data Stewards 

• Manage and use external resources to deliver objectives as required 

• Drive the collaboration across the Data Steward community 

Qualifications & Skills: 

We are looking for professionals with these required skills to achieve our goals: 

Required Skills 

• Strong analytical and problem-solving skills, with the ability to lead root-cause analysis and define corrective actions. 

• Excellent stakeholder engagement and communication skills, with the ability to translate complex data topics into actionable insights. 

• Commercial acumen and a strong appetite to understand and apply business context to data decisions. 

• Ability to operate effectively in ambiguous environments and manage multiple priorities across regions and functions. 

• Confidence influencing without authority and driving adoption of standards in a federated organisation 

Technical Skills 

• Strong proficiency in Microsoft Excel for advanced data analysis. 

• Strong working knowledge of Infomratica IDMC, Data Quality & Governance 

• Working knowledge of SAP ECC, master data management concepts, and enterprise data landscapes. 

• Experience with Trade Promotion Management, POS/sell-out data, and market data providers (e.g. NielsenIQ/IRI). 

• Knowledge of SQL and Power BI is advantageous. 

Experience Required: 

• Undergraduate degree in Business, Engineering, Data, Information Systems, or a related discipline, or equivalent experience.  

• Proven experience in data stewardship, data governance, or a closely related role.  

• Demonstrated experience delivering or supporting complex, cross-functional data initiatives.  

• Strong understanding of the CPG/FMCG industry, including commercial processes, customers, and competitive dynamics.  

• Knowledge of relevant data governance standards, policies, and regulatory requirements, and their practical application.  

• Experience working with cross-functional and geographically distributed teams