- Location
- Four Seasons Marrakech, Morocco
- Type
- Full-time
- Department
- Human Resources
- Seniority
- Director
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.What you will do:
- The Director will oversee all aspects of the People and Culture division including but not limited to benefits administration, employee relations, talent acquisition and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.
- Monitor the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as establish a regular performance appraisal program for all staff.
- Assess the development and effectiveness of all levels of employees and the manpower needs of the hotel using succession planning and assisting management with career planning and counseling.
- Supervise the financial issues for the P&C budget including benefits, labor & salary reports and plan cost effective events within the P&C budget guidelines.
- Establish and implement recruitment, selection, placement and pre-employment procedures in accordance with Four Seasons Hotels and Resorts’ policy and all applicable laws to include hiring, staffing guide and compensation guidelines
What you bring:
- Previous Experience in a Director of People & Culture or Assistant Director of People & Culture role required, preferably within a luxury hotel environment
- Human Resources, Educational or Hospitality background is preferable, however, not essential if applicants have previous relevant work experience.
- A passion for service in Luxury Hospitality while possessing strong financial acumen and ability to understand strategic financial planning and budgeting.
- Strong problem-solving, decision-making, conflict-resolution and strategic-thinking skills.
- Strong experience in Human Resources Leadership and Strategy, Employee Relations and Engagement, Talent Acquisition, Learning and Development.
- Excellent emotional intelligence and interpersonal skills
- Exceptional communication skills and command of French and English language
- Analyze hotel training and development needs at all levels and create or coordinate the creation of programs designed to make employees proficient in their delivery of core and culture standards and prepare them for promotion from within
- Play an active role in our Wellness programs and responsible for leading successful Diversity Inclusion and Belonging initiatives.
- Actively balance the requirements of being strategic and tactical and have a high degree of integrity for employee heart of the house spaces.
What we offer
- Competitive Salary accompanied by a comprehensive Annual Incentive Plan & Benefits Package.
- Complimentary Employee Meals.
- Complimentary Nights at Four Seasons Hotels & Resorts worldwide.
- Ongoing learning, development, and global Career Growth opportunities within the Four Seasons network.
If you are ready to take the next step in your career and embrace the opportunity to work for a world‑renowned luxury hospitality brand, we would love to get to know you. Apply today to shape the future of luxury hospitality in Morocco!
