Senior Project Manager (Microsoft Dynamics ERP Implementation)

The Senior Project Manager will be responsible for the delivery of all assigned DISA projects on time, on budget, aligned to the specific DISA PMO project delivery methodologies, governance, and quality standards, as well as attainment of DI and Client specific objectives.

Who Are We?

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.

We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the world's best technology to drive our client's business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams – Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?

Key Responsibilities

• Responsible for the planning, leading, and managing of DISA projects and / or programmes throughout the defined Decision Inc. Project Lifecycle, from Initiation to Sign-off.

• Responsible for the successful outcome of the assigned project / programme and is the key driver that holds the engagement together.

• Leads the project / programme as if it were their own business, with key focus on Client satisfaction, achieving DI and Client project objectives and targeted GP margin for the relevant BU/s, as well as setting and maintaining a positive and productive environment for the DI project team.

• Builds and maintains strong, value-adding Client relationships to ensure successful outcome for the project, navigating both the expected and unexpected project complexities, while ensuring DI objectives are met.

• Builds and maintains strong, value-adding relationships with DISA internal stakeholders (including but not limited to PMO, BUs, Finance, IT and HR) to ensure project success.

• Able to manage and communicate project status, both internally and with the Client, including but not limited to: progress of the project and updates, scope, budget, quality, GP, schedule, resource management, risks, issues, dependencies, escalations, and change control.

• Responsible to ensure adherence to best-practice PMO methodologies and DISA specific project rulebooks in the set-up, execution, and completion of DISA projects / programmes, aligned to the Decision Inc. PMO standards and relevant stakeholder / Client needs and requirements.

• Will be required to manage more than one project / programme at the same time, within the maximum possible allocation.

• Responsible for adhering to, driving, and maintaining DISA PMO governance practices, including but not limited to:

• Ensuring correct project initiation and set-up, through close collaboration with the respective BU Business Managers, Engagement Managers, Client Partners, and Head of PMO, as well as other relevant DISA stakeholders.

• Creation and daily updates of a detailed Microsoft Project Plan including resource allocation, predecessors, dependencies, budget, baselines, work, actual work, and remaining work.

• Loading and maintaining the Project Plan in Projects on Line.

• Responsible for the creation, sign-off and adherence to the Project Charter.

• Coordinates and drives project delivery in line with the agreed budget, scope, cost, and quality parameters.

• Responsible for the creation, execution, maintenance and sign-off of all relevant project governance and documentation, including but not limited to project initiation, project set up in relevant DI systems, Analysis and Design artefacts, Charter / Blueprint / RTM / FSD / TSD / FDD / FRD / SRS, delay notification and change control documents, quality assurance, unit testing and UAT, training, system integration, cut-over, go-live, hyper-care and move to support.

• Manages the assigned project team to ensure delivery according to the agreed project Charter and plan, including timeous escalation of potential risks, issues, and dependencies to the relevant stakeholders.

• Responsible for the creation, execution, and management of the project budget, including management of the internal project cost vs. revenue, associated billing and / or cashflow milestones, and monthly invoicing instructions.

• Responsible for the preparation of relevant collateral and drives all relevant project meetings, including but not limited to project stand-ups, Client status updates, internal or Client facing Project Boards, ManCo's, Steering and Executive Committees.

• Participates and supports all DISA PMO initiatives, including but not limited to driving key internal improvement projects and contributing to improving the knowledge, efficiency, and effectiveness of the DISA PMO team.

Who Do You Need to Be?

• Minimum 10 years Project Management experience in IT or Professional Services environment
• PMP or PRINCE 2 certification advantegous
• Strong knowledge of Microsoft Office Suite: Excel, Word, and PowerPoint
• Strong knowledge of Microsoft Project Plan and Microsoft Projects on Line

• Proven track record of delivering multi-country (international) D365 FO implementations with a budget of no less than R40M
• In-depth knowledge and adherence to Microsoft Success by Design framework (Essential)
• Proven track record and ability to communicate and negotiate on C-Suite level (must demonstrate that have dealt with CEO, CFO)
• +10 years' experience of delivering large scale ERP implementations and managing a project team of +20 consultants
• In depth knowledge of Microsoft Project and Projects on Line
• In depth knowledge of managing and tracking projects in DevOps
• PM certification (PRINCE 2 and / or PMBOK as minimum), Tertiary education degrees in Engineering, Computer Science or BCom

• Experience with additional project tools beneficial: Dynamics CRM, SharePoint, DevOps
• Project financial acumen, understanding and experience of planning and tracking project cost vs. revenue and Gross Profit Margin
• Strong communication skills and a problem-solving mindset
• Effective planning and organisational skills
• Ability to work under pressure as part of a dynamic team
• Ethical, pro-active, enthusiastic, resilient, and forward-thinking