Director Quality and Regulatory Operations

Job Summary:

Direct food safety, quality, and regulatory compliance of domestic and international sales. Oversee administration of quality systems and documentation that ensures compliance with third party, regulatory, customer, and religious requirements. Make regulatory and quality documentation available to customers, BAF Marketing, Sales, Technology, and Operations. Develop a QRO operating plan that aligns departmental goals with corporate strategic initiatives.

Essential Job Duties/Key Accountabilities

1. Use independent judgment to develop and implement a long-term strategy to drive quality excellence in regards to food safety, quality assurance, and regulatory compliance of domestic and international products produced at all divisions of Basic American Foods. Provide a transition of new products between Product Development and Operations. Review potential acquisitions for food safety and quality compliance.
2. Oversee the quality and regulatory expectations of ingredient and packaging suppliers.
3. Provide overall leadership to all organizational recall and product retrievals. Interact directly with the USFDA, USDA, and any customers to meet food standards set by individual entities.
4. Provide expert guidance and council for customers and top management as required. Direct compliance of customer requirements for quality, GMP/food safety, and product specifications. Review and approve customer contracts relative to meeting customer requirements of food quality and food safety.
5. Provide strategic direction for the administration and development of the Technology Information Management Exchange that is the backbone of BAF Quality Systems, Policies, and Procedures. Make regulatory and quality documentation available to customers and BAF Marketing, Sales, Technology, and Operations.
6. Facilitate and direct the strategic goals of the QRO department to meet the individual needs of each facility and align the goals with corporate strategic initiatives.
7. Must maintain the highest standards of data management by creating consistent, reliable data which will ensure accuracy and in turn, maximize the use of data and confidence in decision making.

SUPERVISOR RESPONSIBILITIES

• Directly supervises employees in the Quality and Regulatory Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

OTHER QUALIFICATIONS

• Partnering and working with cross functional teams
• Ability to work autonomously and manage a wide variety of projects simultaneously.
• Excellent communications skills both verbal and written including presentation skills.
• Excellent organizational skills
• Highly developed analytical reasoning skills
• Ability to formulate sound conclusions and recommend optimal course of action based on analysis.
• Enthusiastic team player with strong interpersonal and relationship-building.

 

CORE COMPETENCIES:

• Energy and the ability to Energize others
• Relationship Building
• Analytical Mastery
• Managing Complexity
• Strategy & Planning
• Business Management
• Leadership
• Resourcefulness
• Passion

 

Education & Experience

• Bachelor of Science, preferably a Master of Science degree (M. S.) and ten to twelve years related experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors

 

MATHEMATICAL SKILLS

• Ability to apply advanced mathematical concepts such as exponents, statistics, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

 

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

COMPUTER SKILLS

• To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Development software; Human Resource systems; Internet software; Inventory software; Manufacturing software; Project Management software; and must be proficient in Microsoft Office Suite.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals and extreme heat. The noise level in the work environment is usually quiet.

Food and Workplace Safety Requirements

• All employees are responsible for upholding the principles of SQF Food Safety Code.
• All employees are responsible for immediately reporting any food safety, food quality, safety issues, or plant security issues to management for appropriate action.