Helene Restoration Division IT Specialist

Agency

Wildlife Resource Commission

Division

Information Technology

Job Classification Title

Network Analyst I (NS)

Position Number

65043731

Grade

DT07

About Us

The NC Wildlife Resources Commission (NCWRC) is the state government agency created to conserve and sustain the state’s fish and wildlife resources through research, scientific management, wise use and public input. The NCWRC is the regulatory agency responsible for the enforcement of North Carolina’s fishing, hunting, trapping, and boating laws. The agency has an operational budget of approximately $100 million and employs approximately 700 full-time staff and 100 seasonal temporary staff across the state, including wildlife and fisheries biologists and technicians, wildlife law enforcement officers, wildlife educators, communication specialists, and customer service, information technology and administrative professionals. The NCWRC Mission is to conserve North Carolina’s wildlife resources and their habitats and provide programs and opportunities that allow hunters, anglers, boaters, and other outdoor enthusiasts to enjoy wildlife-associated recreation.

Description of Work

Helene Restoration Division

The Wildlife Resources Commission (WRC) is charged by General Statute 113-132 with the management, regulation, protection, and conservation of wildlife resources and inland fisheries in North Carolina. In the wake of Hurricane Helene, western North Carolina’s forests, watersheds, and wildlife habitats sustained significant ecological damage. In response, NCWRC has established a 10-year time-limited division to lead a comprehensive, multi-year effort focused on ecological stabilization, species recovery, and long-term resilience. This division is responsible for the implementation of ecological restoration and infrastructure recovery across aquatic species, terrestrial species, habitat, genetics, infrastructure, and invasive species programs in close coordination with the U.S. Forest Service (USFS) and other partners.

General overview of the position

• Provide technical end-user support for the Helene Restoration Division (HRD) field staff.
• Install and support computer and peripheral equipment for HRD staff and on occasion for other WRC staff.
• Install and support network solutions at Depot locations where HRD staff may be located to include wired, cellular and satellite.
• Install and support desktop and cloud based software for HRD staff as needed to include Microsoft M365 suite and ArcGIS/mapping tools.
• Maintain inventory of computer equipment and recommend replacements as needed.
• Provide support with remote tools or travel to staff when needed.

A Monday – Friday schedule is associated with this position. This position requires travel, with some overnight and weekends. The position includes access to a WRC state vehicle. The position will support the Helene Restoration Division in the Mountain Region with occasional support of other agency staff in the same region. The selected applicant can choose to be based either out of WRC Headquarters in Raleigh, NC or home based in the Mountain Region (west of I-77). If the position is home based, equipment storage/temporary project specific workspace will be accommodated at a nearby depot or facility.

Knowledge Skills and Abilities/Management Preferences

This is TIME LIMITED position that ends September 2035.

Recruitment Range: $70,528 - $105,793                

MANAGEMENT PREFERENCES:  

•  Knowledge of network technologies to include WAN (wide area network), LAN (local area network), WLAN (wireless local area network).

•  Knowledge of Microsoft Windows 10/11 and Apple Mac operating systems and hardware.

•  Knowledge of computer peripherals to include printers, storage devices, tablets and GPS devices.

•  Experience managing multiple priorities and adapting to changes as they arise.

•  Experience communicating effectively with all levels of staff with different technical backgrounds.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution; or Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience; or High School or General Educational Development (GED) diploma and four years of networking related experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Lenora Cone Murphy

Recruiter Email:

[email protected]