Field Service Representative III

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive.

Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Service Representative III where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make an Impact

• Deliver expert service and support for cooling tower cleaning and water disinfection

• Provide technical support and escalate complex challenges as needed

• Build strong relationships with customers and promote best practices

• Ensure full compliance with safety policies and procedures

• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans

• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

What’s Unique About This Role: 

• You’ll work in a dynamic, hands-on environment with autonomy and support

• You’ll help customers meet sustainability goals while protecting their critical assets

• You’ll gain access to industry-leading training and development programs

Qualifications: 

• 1-2 years of technical service or field sales support experience
• Experience in water treatment chemicals & services, prefer if they serve paper industry.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.
• Carry aptitude and confidence to deal with customers
• Strong mechanical aptitude
• Experience working with MS Excel Spreadsheets

About Ecolab: 

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.