Senior Associate, Sales Account Management

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.

The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

Senior Associate, Sales Account Management

• Location: Lisbon, Portugal

• Contract: Fixed-Term Contract (maternity cover)

• Function: Sales / Commercial

• Reports to: Associate Manager, Sales Account Management

Overview

Are you a commercially driven professional with a passion for building strategic customer partnerships and delivering sustainable growth? We are looking for a Senior Associate, Sales Account Management to manage and develop key Modern Trade customers in Portugal, driving profitable growth through effective account management, strong negotiations, and collaborative business planning.

This role offers the opportunity to work with leading retail partners, influence commercial strategy, and collaborate cross-functionally to deliver exceptional business results in a dynamic FMCG environment.

About the Role

We are seeking a results-driven Key Account Manager to manage and develop Modern Trade customers in Portugal within the FMCG sector. This role plays a key part in driving profitable growth through strategic partnerships with major retail chains, leading negotiations, and executing joint business plans aligned with customer and company objectives.

Responsabilities:

• Act as the primary commercial interface for assigned Modern Trade customers

• Build and execute Joint Business Plans (JBPs), including volume, value, promotion, and distribution targets

• Lead annual and ad-hoc negotiations on pricing, promotions, assortments, and trade investment

• Define and manage promotional calendars, ensuring strong in-store execution

• Analyze sales performance, forecasts, and shopper data to identify growth opportunities

• Monitor and control trade spend and promotional ROI

• Collaborate closely with Customer Marketing, Supply Chain, Finance, and Sales teams

• Track and report KPIs such as turnover, margin, distribution, shelf presence, and promotional effectiveness

Requirements:

• Degree level education or equivalent in Business Administration, Marketing, Economics, or related field

• 3–6 years of experience in Key Account Management or Commercial roles within FMCG

• Strong understanding of retail dynamics, trade marketing, and category management

• Proven negotiation and relationship management skills

• Strong analytical skills and experience using sales data to drive decisions

• Ability to drive for results with high degree of initiative and speed

• Excellent communication and presentation skills

• Proficiency in Microsoft Excel & PowerPoint

• Fluency in English (additional languages are a plus)

• Strong communicator and team worker, able to build relationships at all levels and across function in an ambiguous environment

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.