- Location
- RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO, Canada
- Type
- Full-time
- Department
- IT
- Education
- Master
- Closing date
- Today
- Source
- Workday
Description
Job Description
What is the opportunity?
One front door for RBC. Your squad builds a piece of it and helps move the rest of the bank through it. As a Product Owner within Unified Sign In, you own the backlog and outcomes for one agile squad on RBC's central authentication platform. This is platform product work, which means two audiences: the clients who sign in, and the internal teams who integrate on what you ship. Both have to love it.
You will be working on:
Platform Capability: core authentication services, session management, step-up, and the APIs and SDKs partner teams consume
Business Onboarding & Migration: the playbooks, tooling, self-service, and hands-on support that get each RBC business migrated cleanly
Client Sign-In Experience, the end-to-end client journey, including recovery, error states, and the accessibility and performance standards behind them
What will you do?
Own and prioritize your squad's backlog against platform adoption, migration, and client experience outcomes
Write clear stories and acceptance criteria; make and communicate trade-off decisions with pace
Partner daily with engineering, design, and architecture as an embedded squad member
Lead agile ceremonies and keep a dependency-heavy delivery plan honest and visible
Work directly with partner line of business, product and technology teams, understand their constraints, unblock their integration, and make adoption the path of least resistance
Support migration waves end to end: readiness, cutover, monitoring, and post-migration health
Build and maintain the documentation, self-service tooling, and onboarding assets that scale the platform beyond your own capacity
Instrument and report on adoption, authentication success, latency, and incident metrics
Ensuring we have proper monitoring built in, and all the reporting to meet audit expectations
What do you need to succeed?
Must-have
4+ years in product ownership, product management, business analysis, or a comparable role delivering digital or technology products
Comfort working across business and technology, API-level conversations and executive-readable summaries in the same day
Experience in agile delivery with genuine backlog ownership
Strong stakeholder skills; you can hold a standard and keep a partner team on your side
Clear, concise written and verbal communication
Baseline understanding of authentication, SSO, or identity concepts and a real appetite to go deeper
High personal ownership and resilience, migrations rarely go exactly to plan
Change management experience, working closely with enablement teams ensuring transparency in what is changing
Nice-to-have
Experience with platform, API, or internal-customer products
Familiarity with SSO, OIDC/OAuth 2.0, SAML, MFA, or CIAM platforms
Prior involvement in a system migration, decommissioning, or consolidation program
Financial services, fintech, or payments background
SQL, analytics tooling, or experimentation experience
Agile certification (CSPO, SAFe POPM) or equivalent applied experience
Bilingualism (English and French)
What's in it for you?
If you want to see how a large bank actually changes, the technical work and the human work, this is the front row.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A visible, funded, enterprise-priority program with executive attention behind it
Exposure across RBC's businesses and technology teams that few roles at this level offer
Job Skills
Agile Methodology, API Management, Business Case Design, Business Requirements, Change Management, Collaboration, Communication, Create User Stories, Critical Thinking, Digital Product Management, Financial Regulation, Identity Access Management (IAM), Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Roadmap, Results-OrientedAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.