Complex Aviation Claims Specialist

Position Overview

We are seeking an experienced Complex Aviation Claims Specialist to join a growing Claims organization. This individual will be responsible for investigating, evaluating, negotiating, and resolving complex aviation liability and property claims. The ideal candidate will possess a strong technical claims background, excellent coverage analysis skills, and experience managing high-exposure and litigated aviation losses.

This is an excellent opportunity for a claims professional who thrives in a collaborative environment and has the ability to independently manage a complex caseload while delivering exceptional service to insureds, brokers, attorneys, and other business partners.

Compensation:

• $120,000 - $170,000/year (based on experience) + bonus opportunities
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a portfolio of complex aviation claims from initial notice of loss through resolution.
• Investigate and evaluate aviation-related liability and property claims, including high-severity and catastrophic losses.
• Analyze insurance policies, coverage forms, endorsements, exclusions, and applicable regulations to determine coverage.
• Establish appropriate reserves and continuously evaluate exposure throughout the life of each claim.
• Coordinate and manage relationships with insureds, brokers, attorneys, adjusters, aviation experts, and other vendors.
• Direct defense counsel and actively manage litigated claims and related legal expenses.
• Evaluate liability, damages, and potential recovery opportunities.
• Negotiate settlements within assigned authority levels and recommend settlement strategies for larger or more complex matters.
• Prepare clear and comprehensive claim file documentation and communicate significant developments to management and stakeholders.
• Participate in mediations, settlement conferences, and other claim resolution activities as needed.
• Identify potential coverage, underwriting, reserving, and risk management trends based on claim activity.
• Ensure claims are handled in accordance with company guidelines, regulatory requirements, and best practices.

Requirements

• Bachelor's degree preferred or equivalent combination of education and relevant claims experience.
• 5+ years of commercial casualty, specialty, or aviation claims experience, with a strong preference for direct aviation claims experience.
• Demonstrated experience handling complex, high-exposure, and litigated claims.
• Strong knowledge of aviation liability and/or aviation property insurance coverage.
• Experience analyzing complex policy language and coverage issues.
• Proven ability to manage defense counsel, outside experts, and other third-party vendors.
• Strong negotiation, analytical, investigation, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to effectively manage multiple complex claims while maintaining strong attention to detail.
• Professional claims designations such as AIC, CPCU, ARM, or SCLA are a plus.

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