LATAM Sales Enablement Assoc Analyst

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

 

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

 

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

 

 

 

Responsibilities

The Opportunity 

The Sales Support Associate Analyst is responsible for supporting LATAM Sales Operations processes across multiple countries, ensuring accurate and timely execution of business-critical activities within Salesforce, SAP, MC1, Angular, MicroStrategy and related platforms. The role provides operational support to business stakeholders, functional teams and team members across LATAM, promotes process standardization, develops and maintains process documentation, and proactively identifies opportunities for continuous improvement, simplification and operational efficiency. The position acts as a key liaison between business users and technology teams, ensuring high-quality service, process compliance and operational excellence.

 

Your Impact  

As LATAM Sales Enablement Assoc Analyst your functions would consist of … 

• Execute and maintain critical Sales Operations processes across LATAM markets, ensuring accuracy, SLAs and business continuity. 
• Develop, maintain and continuously improve process maps, desktop procedures (DTPs), work instructions and knowledge management documentation to ensure consistency and operational continuity. 
• Identify and promote best practices across countries, supporting the standardization of activities, tools and operational processes throughout LATAM. 
• Proactively identify process improvement opportunities, simplification initiatives and efficiency gains through automation, elimination of non-value-added activities and operational optimization. 
• Partner with business users, IT teams and operations, stakeholders to gather requirements, address issues, communicate solutions and support implementation activities. 
• Ensure accuracy and consistency of data updates within Salesforce, SAP, MC1, OCH, Angular and related systems through validation, testing and quality control activities. 
• Effectively manage multiple requests and competing priorities while maintaining established timelines, quality standards and customer satisfaction.
• Develop and matain reporting and dashboard activities by validating information, identifying data discrepancies and providing operational analysis to business teams. 
• Maintain process repositories, documentation libraries and operational knowledge assets to support onboarding, business continuity and team effectiveness.
• Collaborate with team members across LATAM, providing operational support, knowledge sharing and backup coverage when required to ensure uninterrupted service delivery. 

Qualifications

Who Are We Looking For?  

• Business Administration, Engineering, Information Technology, Data & Analytics or related field.
• Experience working with Microsoft 365 and applications: Excel Advanced (including macros), Power Point
• Desired knowledge of Salesforce, MC1, SAP, MicroStrategy, Power BI, Phyton, Power Automate and Copilot Studio.
• Process documentation and process mapping capabilities.
• Strong analytical and problem-solving skills.
• Experience supporting multi-country and regional operations.
• Ability to manage multiple priorities in a fast-paced environment.
• English proficiency is required and Portuguese proficiency is a preferred qualification due to the role's interaction with Brazil-based stakeholders and regional LATAM initiatives. 

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. 

  

What can you expect from us: 

• Opportunities to learn and develop every day through a wide range of programs.  
• Internal digital platforms that promote self-learning.  
• Development programs according to Leadership skills.  
• Specialized training according to the role.  
• Learning experiences with internal and external providers.  
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.  
• Financial wellness programs that will help you reach your goals in all stages of life.  
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. 
• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.  

  

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.