Operations Manager

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media @Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

 

Automated Logic is part of the Carrier Global Corporation.

 

About this role

Are you an experienced operational leader ready to drive performance, mentor top-tier teams, and shape the future of a rapidly growing business?

 

As our Operations Manager, you will take full ownership of high-impact branch operations, leading multi-disciplinary teams across complex, high-growth environments where safety, efficiency, and exceptional project execution are paramount. Reporting directly to the Branch General Manager and partnering closely with regional leadership, you will enjoy a high degree of autonomy to scale operating models, cultivate future industry leaders, and elevate customer outcomes. Splitting your time between dynamic branch leadership, field engagement, and key customer sites, this pivotal role offers an extraordinary platform to expand your executive footprint, mitigate operational risk, and directly steer profitability while positioning our branch for continuous, long-term expansion.

 

Key Responsibilities

●      Direct daily branch operations to deliver projects on time, within budget, and to quality and safety standards.

●      Manage capacity planning, staff scheduling, equipment availability, and resource allocation across all active projects.

●      Monitor key metrics including safety, gross margin, labor productivity, schedule adherence, and cost control.

●      Coach and manage line managers, supervisors, and field leaders to improve performance and accountability.

●      Partner with sales, engineering, finance, and HR on project handoffs, risk reviews, and capacity planning.

●      Identify and mitigate risks related to labor shortages, compressed timelines, material delays, and subcontractor performance.

●      Standardize operating procedures and workforce forecasting to support company growth and project volume.

●      Make independent decisions regarding resource deployment, process improvements, and operational corrective actions.

Basic Qualifications

●      Bachelor's degree

●      5 plus years of progressive leadership experience

●      10 plus years of Building Automation Systems or HVAC Controls experience

 

Preferred Qualifications

●      Bachelor's degree in Business Administration, Operations Management, Construction Management, or Engineering.

●      Proven experience leading managers, supervisors, cross-functional teams, branches, multi-team operations, and high-growth businesses, along with strong coaching and talent development capabilities.

●      Track record in complex project delivery, organizational transformation, operational turnarounds, and managing operational risks in complex environments.

●      Expertise in budgeting, forecasting, margin management, cost control, data-driven decision-making, and driving overall organizational performance.

●      Strong English communication, conflict resolution, and stakeholder engagement skills.

●      Relevant credentials in Lean, Continuous Improvement, Project Management, Safety Leadership, or industry-specific domains.

Additional information:

This position doesn’t support immigration sponsorship

 

Pay Range

The expected base salary range for this role is between $110,500.00 CAD - $160,500.00 CAD annually. The rate of pay may be impacted by factors such as the applicant's geographic location, market data/range, skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and/or other relevant considerations. This compensation includes components such as base salary, vacation pay, public holiday pay, potential estimated overtime pay and paid statutory leaves of absence. Additional benefits may include insured benefits such as health care, vision, dental, disability, as well as possible retirement contributions. The pay range will not be below the minimum wage applicable to the province in which the applicant is to be employed.

Other Compensation

This role may also provide the opportunity to earn additional incentive compensation in the form of annual bonus, sales bonus, sales commission or local incentive. If the role provides for an opportunity to earn additional incentive compensation, it will be based on measurable performance factors which may include company performance, individual performance or other key performance indicators.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

Benefits

Employees are eligible for benefits, including:

• Medical, Dental

• Retirement Benefits

• Time off and Leave

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tuition Assistance

Benefits are available to eligible full-time employees and may vary based on provincial or local requirements and other eligibility factors, including date of hire and the terms of any applicable collective bargaining agreement.

Carrier Accommodations Process

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Current Vacancy Identification

This is a current vacancy for which Carrier is currently hiring.

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