Relationship Manager Team Lead-Commercial Real Estate
New York Community Bancorp
·Aug 28, 2026
- Salary
- $135k – $242k
- Location
- Work From Home IL, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Sales
- Seniority
- Lead
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Workday
Description
Position Title
Relationship Manager Team Lead-Commercial Real Estate
Location
Work From Home IL, IL 62629
Job Summary
The Relationship Manager Team Lead-Commercial Real Estate manages commercial loan relationships of all levels of complexity. Manages and provides guidance to CRE Relationship Managers in the negotiation and structure of deals. Independently generates and assists team with new business and relationships that will produce revenue from companies, sponsors, developers and businesses. Generates deal flow directly from these clients/prospects and orchestrates a team approach to the relationship. Facilitates the team’s collaboration with product specialists, portfolio managers (credit, underwriting, transaction approvals/processing) and operational support specialists. Provides oversight and guidance in the origination, negotiation, structuring, pricing, underwriting, and closing of loans. Manages the team’s monitoring of portfolio quality and ensures compliance with applicable laws, regulations and guidelines.
Job Responsibilities:
JOB RESPONSIBILITIES
- New Business Origination.
- Develops and maintains relationships to generate direct deal flow; Coordinates the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE).
- Orients, mentors, trains and assists Relationship Managers. Leads trouble shooting of escalated issues. Monitors and assists with the most complex/high risk deals. Monitor’s workload and quality of the team’s production. Promotes team approach, drives group revenues while optimizing profitability (ROE).
- Works with assigned portfolio managers, engage with sponsors and borrowers on idea generation and relevant opportunities to expand our relationship.
- Partners with management to create action plans that ensure the achievement of goals.
- Tracks production and revenue, and forecasting results for management based on existing pipelines.
- Works with assigned portfolio managers to ensure pro-active monitoring of the credit quality of the portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels.
- Ultimately responsible for managing the banks risk exposure to acceptable levels.
- Stays abreast of industry trends and market conditions that could impact the assigned portfolio of relationships and borrowers.
- Uses independent judgement and discretion to make decisions.
- Analyzes and resolves problems.
- May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
- Education level required: Undergraduate Degree (4 years or equivalent) in business, finance or related field.
- Minimum experience required: 15+ Years of experience in commercial lending.
- 5+ years of experience in Commercial Real Estate Lending Relationship Management and/or commercial lending sales.
- Credit training preferred.
Preferred Qualifications:
- Credit training preferred.
Job Competencies:
- Expert knowledge of commercial lending credit, underwriting and loan structuring skills.
- Expert analytical skills to understand financial and cash flow analyses.
- Highly developed negotiation skills in addition to excellent verbal and written communication skills.
- Highly organized and ability to manage competing demands and deadlines.
- Computer proficiency in Microsoft Office applications including; Word and Excel.
- Ability to mentor and lead a team.
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Some travel may be required.
- Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
Flagstar is an Equal Opportunity Employer
We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
Pay Range
$134,873.25 - $242,400.00Skills
ExcelUnderwritingComplianceNegotiation