- Salary
- $23 – $31
- Location
- Owensboro, KY, United States of America · Irving, TX
- Type
- Full-time
- Department
- Customer Service
- Education
- Bachelor
- Closing date
- Today
- Source
- Workday
Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
We are seeking a highly organized, analytical, and versatile professional to join our Mortgage team as a Mortgage Support Analyst. This role serves as a key business support partner, helping drive operational excellence, process improvements, project execution, and team effectiveness across the mortgage business line.
This position offers an opportunity to work on a variety of initiatives while partnering with business leaders, operational teams, and cross-functional stakeholders. The successful candidate will be a self-starter who can take direction, translate ideas into action, and independently drive projects and solutions forward.
Location Expectations
This role requires working from one of the following U.S. Bank locations three (3) or more days each week: 1255 Corporate Dr Irving, TX 75038 OR 3751 Airpark Dr Owensboro, KY 42301
- Bachelor's degree, or equivalent work experience
- Typically five or more years of mortgage or related experience
- Mortgage servicing, mortgage operations, banking operations, or financial services experience
- Strong project coordination or project management skills
- Excellent organizational and time management abilities
- Demonstrated analytical, problem-solving, and critical-thinking skills
- Ability to independently manage multiple priorities and initiatives
- Experience identifying process improvement opportunities and driving solutions
- Strong verbal and written communication skills with the ability to interact effectively across all organizational levels
- Experience leading initiatives or influencing outcomes without direct authority
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and Outlook
- Experience with Power BI, Visio, Copilot, and other business productivity or workflow tools
- Ability to document, analyze, and improve business processes
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $23.65 - $31.54U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
