- Location
- Bossier City, LA
- Department
- Administration
- Seniority
- Lead
- Source
- Paylocity
Description
Description
JOB SUMMARY:
Protects company assets and the welfare of guests and employees of LA Downs. Assists the supervisor in their duties as assigned.
ESSENTIAL JOB FUNCTIONS:
- Responsible for the safety and well being of guests and fellow employees.
- Investigates various incidents that concern the welfare of the hotel/casino.
- Reviews and approves all documents as needed.
- Assists the Shift Supervisor in the supervision and direction of customer safety officers in performing their duties and procedures of the company.
- Assists the supervisor in preparation of schedules and daily paperwork.
- Develops a strong working relationship with the police department.
- Provides supervision and leadership in the supervisor absence.
- Performs all duties of a security officer when necessary.
- Conducts good public relations with all guests and company employees.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Requirements
GENERAL REQUIREMENTS:
- Must have valid Louisiana Driver’s License with no DUI’s or Suspensions within the last three (3) years.
- Must possess skills in investigation, as well as, knowledge of gaming regulations and company internal controls.
- Previous Security experience is preferred.
- Excellent written and oral communication skills are required.
- Must have excellent supervisory and interpersonal skills.
- Must possess excellent customer and employee relations skills.
- Must be able to obtain Alcohol Awareness, First Aid and CPR certifications.
- Must be able to get along with co-workers and work as a team.
- Must read, write, speak and understand English.
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
- Must be able to physically restrain adults more than 200 pounds.
- Must be able to respond calmly in crisis and stressful situations.
- Must be able to work independently.
- Must be able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
- Must be able to lift and carry up to 60 pounds.
- Must be able to push or pull up to 150 pounds.
- Must be able to make rational decisions when handling guest and employee issues.
- Must be able to see and remember the specific details of incidents and persons.
- Must be able to give court testimony when necessary and write detailed reports.
- Responds to visual and aural cues.
- Must present a well groomed appearance.
WORK ENVIRONMENT:
- Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
- Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.
Skills
CPR
