Temp Service Assistant

About Us

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Job Summary

This position will support the service department operations with general administrative tasks such as filing paperwork, answering phone calls, logging and delegating service requests, collecting required paperwork from technicians and other assigned tasks.

 

Essential Duties & Responsibilities

• Provide both primary telephone coverage as well as back-up to ensure continuous phone coverage is maintained. Requires prompt and pleasant answering of telephones and taking accurate messages.• Complete various tasks within COINs• Assist dispatchers by providing and processing PO/Pcard receipts for technicians. • Assist with managing, organizing and maintaining various filing systems. Create or update records with new files and information.• Special projects as assigned• Process and order material for approved quotes, inform dispatch of parts arrive for approved work • Assist local service quoter as needed• Coordinate with warehouse on incoming and outgoing shipping orders• Pick up parts and materials as needed from parts house if the warehouse team is unavailable.• Deliver parts to techs on jobs if warehouse team is unavailable.• Verify received items are labeled properly • Filters: Review monthly PMs, order all Filters, Organize and inventory upon arrival to the shop. Adjust in coins and Maintain the AFS (Air Filter Supply) Account.• Update and achieve accounts as needed.• Move n Cools: Manage all move n cools. Update log on SharePoint and remind dispatchers of monthly billing. • PM Logs & Sleaves- Keep Supplies stocked• Prefill sleeves and log for Kick off meeting• Order Service tools upon request for service manager, • Assist fleet manager when needed for service-related needs• Maintain recovery Tanks, responsible for having returned tanks cleaned and or replaced.• Go over service tool list with new hires.• Refrigerant management. • Assist Operations with various tasks as needed

Qualifications

• High school degree or equivalent experience.• Ability to file according to alphabetical or numerical order• Working knowledge of Office programs such as Word and Excel. • Comfortable with utilizing office equipment such as photocopier, scanner etc.• Strong oral and written communication skills• Excellent organization and interpersonal skills• Excellent customer service communications• Dependable with respect to confidentiality and policies

 

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Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

Geographic Disclosure

Compensation Range: $25 - $30 per hour

 

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.