Hospitality Server

Burford Golf Links is seeking a positive minded individual to be part of our dynamic hospitality team. The individual must be energetic, well organized and possess strong communication skills. The environment will be fun and fast paced with emphasis on customer experience and satisfaction.

Burford Golf Links is part of the GolfNorth Properties Inc. family of courses offering competitive wage packages, an incredible work environment, and career advancement opportunities.

Summary:
Our customer’s first and last impression of the facility will depend on how they are treated by our staff. A server is an integral part of a dynamic hospitality team. The server position ensures a positive dining experience by greeting guests, taking/serving orders, managing payments, and coordinating with kitchen staff.

Responsibilities:

• Ensuring the highest level of service and guests’ satisfaction by utilizing the Standard Operating Procedures.
• Guest Interaction: Greet and seat guests, present menus, answer questions, offer recommendations, and check on their satisfaction throughout the meal.
• Order Management: Take accurate food/drink orders, enter them into the POS system, communicate special needs to kitchen/bar, and ensure timely delivery.
• Service Delivery: Serve meals and beverages, refill drinks, clear finished courses, and reset tables efficiently.
• Financial Transactions: Handle payments, process transactions accurately, and provide correct change.
• Restaurant Upkeep: Prepare dining areas (setting tables), perform side work (rolling silverware, cleaning), and maintain sanitation and safety standards.
• Teamwork: Assist colleagues by seating tables, running food, and stepping in when needed to support the overall team.
• Completing opening/closing and side duties as delegated by your management team.
• Complying with the Occupational Health & Safety Act and GolfNorth Properties Inc. Health & Safety program.

Qualifications:

• Must be an energetic individual
• Previous serving experience (preferred)
• Well-organized with strong communication skills
• Positive Individual who is teamwork-oriented and committed to working in a fun fast paced environment
• Smart Serve Certification
• Minimum 18 years of age
• Safe food handling certification is an asset
• Reliable transportation is required

Working Conditions:

• Bending, balance, lifting (up to 40 lbs.), extended periods of standing
• Working weekends and holidays will be required

Reason for Vacancy:

• Seasonal Position based on the weather and golf season