Cold Calling & Appointment Setting Specialist (MM- 07302026 - FT/PTCCASS)

Position: Cold Calling & Appointment Setting Specialist

Number of hours: Full-Time / Part-Time | 20–40 Hours per Week
Schedule: Dubai Time zone

Key Responsibilities

• Conduct high-volume outbound cold calling campaigns to generate qualified leads and schedule appointments for the sales team.

• Execute multi-channel outreach through phone calls, email follow-ups, and LinkedIn messaging to engage prospective clients and decision-makers.

• Identify, qualify, and nurture leads based on client-defined criteria before scheduling meetings.

• Build rapport with prospects, uncover business needs, and effectively communicate the client's products or services.

• Schedule qualified appointments and maintain accurate calendars for the sales team.

• Record all outreach activities, prospect interactions, and follow-ups within the CRM system.

• Consistently follow up with prospects to maximize conversion rates and maintain an active sales pipeline.

• Meet or exceed daily, weekly, and monthly KPIs for outbound calls, appointments booked, and qualified opportunities.

• Prepare regular activity and performance reports with actionable insights and recommendations for campaign improvement.

Qualifications

• Proven experience working for an Advertising Agency or Advertising Company is required.

• Proven experience as a Cold Caller, Appointment Setter, Sales Development Representative (SDR), Business Development Representative (BDR), or Telemarketing Specialist.

• Demonstrated success in outbound cold calling, appointment setting, lead qualification, and sales prospecting.

• Strong experience conducting email outreach and LinkedIn prospecting as part of integrated outbound campaigns.

• Excellent English communication skills with a clear, professional, and confident speaking voice.

• Strong objection-handling, negotiation, and relationship-building skills.

• Experience using CRM platforms such as HubSpot, Salesforce, Zoho, Pipedrive, or similar systems.

• Self-motivated, target-driven, and comfortable making a high volume of outbound calls daily.

• Strong organizational skills with the ability to manage multiple leads and follow-up schedules.

Portfolio Requirements (Mandatory)

Applicants must submit a portfolio demonstrating previous outbound sales or appointment-setting campaigns, including:

• Case studies of similar cold calling, appointment-setting, or lead generation campaigns.

• A summary of the campaign objectives, target audience, and outreach strategy.

• Performance statistics, such as:

  • Number of outbound calls completed

  • Connection rate

  • Appointment booking rate

  • Qualified leads generated

  • Conversion rate

  • Sales pipeline value or revenue generated (if applicable)

• A brief explanation of the applicant's specific role and contributions to each campaign.

Only candidates who can provide relevant campaign portfolios and measurable performance statistics will be considered.