- Salary
- $115k – $145k/yr
- Location
- Austin, TX
- Workplace
- Remote
- Type
- Full-time
- Department
- Seniority
- Lead
- Clearance
- Required
- Source
- Lever
Description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Join TTEC Digital's rapidly growing Google Practice, where we help organizations redefine customer engagement through AI-powered solutions built on Google Cloud, Gemini Enterprise CX, Vertex AI, Customer Engagement Suite (GECX), and Conversational AI technologies!
As a Principal Technical Project Manager, you will lead high-profile transformation programs that combine advanced AI capabilities with modern customer experience strategies. Working closely with executive stakeholders, architects, delivery teams, and Google alliance partners, you will drive the successful delivery of complex, multi-workstream initiatives that enable intelligent self-service, Agentic AI, contact center modernization, and enterprise-scale CX transformation. This role is ideal for a consulting lead who thrives at the intersection of technology, business strategy, and client success.
Skills
AzureJiraAgileScrumDevOpsRisk ManagementComplianceProgram ManagementChange Management
