Director, Clinical Trial Delivery, National Center for Clinical Trials (NCCT)
Advocate Health
·Yesterday
- Salary
- $63 – $95
- Location
- Charlotte, NC - 1001 Blythe Blvd, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Director
- Education
- Master
- Source
- Workday
Description
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
N/A
Pay Range:
$63.45 - $95.20The Director of Clinical Trial Delivery is responsible for leading the operational execution and performance of industry-sponsored clinical trials across the National Center for Clinical Trials (NCCT). This leader ensures studies are delivered efficiently, consistently, and with the highest standards of quality from activation through closeout.
Leading teams accountable for therapeutic area portfolios and enterprise-wide study delivery, the Director drives operational excellence through standardized processes, capacity optimization, performance management, and the removal of barriers that impact execution. Partnering closely with investigators, operational leaders, service lines, research administration, recruitment teams, sponsors, and CROs, this role establishes and advances an enterprise clinical trials operating model that accelerates study delivery while enhancing the experience of investigators, study teams, and sponsors.
Major Responsibilities:
- Leads enterprise delivery of industry-sponsored clinical trials from study activation through closeout across Advocate Health, ensuring operational excellence, quality, and consistent execution.
- Directs a team responsible for therapeutic area portfolios, providing leadership, coaching, performance management, and workforce planning.
- Ensures activated studies are operationally ready to enroll participants within established enterprise service level expectations and removes barriers that delay study execution.
- Oversees study performance to achieve key operational metrics, including study activation timelines, first patient visit, enrollment, study closeout, and investigator and coordinator satisfaction.
- Establishes, implements, and continuously improves standardized enterprise workflows, operational playbooks, and best practices to create consistent trial delivery across hospitals, clinics, and service lines.
- Oversees operational capacity planning, study assignment, and resource allocation to optimize workload distribution and support portfolio growth.
- Partners with enterprise recruitment, regulatory, contracting, finance, quality, compliance, pharmacy, laboratory, and clinical service line leaders to ensure seamless study delivery.
- Collaborates with investigators, department leaders, sponsors, CROs, and biotechnology partners to resolve operational issues, improve study performance, and strengthen strategic relationships.
- Ensures compliance with applicable regulations, Good Clinical Practice (GCP), institutional policies, sponsor requirements, and enterprise quality standards while maintaining audit readiness.
- Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
- Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.
Education:
Bachelor's degree in healthcare administration, business, nursing, life sciences, public health, or a related field required.
Certification / Registration / License:
None Required.
Work Experience:
Minimum of 7 years of clinical research experience, with 5 years of progressive leadership experience in clinical research operations, including management of multi-site or enterprise clinical trial programs.
Knowledge / Skills / Abilities:
- Demonstrated experience leading Clinical Trial Managers, Project Managers, Clinical Research Site Managers, Research Coordinators, or comparable operational leadership teams.
- Experience overseeing large portfolios of industry-sponsored clinical trials; experience managing 100+ concurrent studies preferred.
- Demonstrated ability to lead organizational change, improve operational performance, and build high-performing teams within large health systems and/or research networks.
- Demonstrated success implementing standardized operational workflows across multiple hospitals, research sites, or healthcare organizations.
- Experience with operational capacity planning, performance management, and resource allocation in a complex healthcare environment.
- Strong knowledge of ICH-GCP, FDA regulations, clinical research compliance, and quality management principles.
- Experience collaborating with investigators, clinical service lines, sponsors, CROs, and cross-functional healthcare leaders.
- Experience using enterprise clinical research technologies such as Huron, CTMS platforms, Florence, or comparable systems.
- Highly developed organizational, problem solving and analytical skills, with the ability to prioritize time-sensitive tasks.
- Ability to work independently, make decisions and ensure project progress.
Physical Requirements and Working Conditions:
This position is primarily remote and office-based, requiring prolonged periods of sitting, computer use, and communication via telephone and video conferencing. The role involves routine use of standard office equipment and the ability to perform work in a virtual environment. Minimal physical activity is required beyond typical office tasks, including occasional lifting of materials up to 10 pounds. Limited travel may be required for business meetings, conferences, or organizational events.
Preferred Job Requirements
Education
Master's degree
Certification / Registration / License
Current or previous Certified Clinical Research Coordinator (CCRC)
Knowledge / Skills / Abilities
Lean, Six Sigma, Operational Excellence, or change management
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
