Soft Services Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Monitoring of Housekeeping related activities

 Arrangement of all consumables and supplies for Client / any visits

 Preparing the Daily/Weekly and Monthly reports

 Interacting with the service & supply vendors.

 Undertake daily facility rounds and find out snags and raising

proactive tickets for the same

 Effectively manage service provider teams to ensure an on time

deliverable system.

 Routinely Inspect all services to ensure performance measures are

being maintained and make the service score cards.

 Client/Stakeholder Management 

 Proactively engage stakeholders to ensure that on site client’s

expectations are met though high levels of customer service

 Build and develop effective client / stakeholder relationships

across multiple levels of the organisation

 Proactively understand the customers/ employees needs and act

on them before being requested

 Maintain high standards of housekeeping of facility

 Improvements in the office aesthetics and operations as per need

 Finance Management

 Accurate billing and invoicing

 Adherence to the monthly forecast

 Invoice management.

 Procurement & Vendor Management

 Work on getting quotations as per site need

 Sharing indents for monthly material supply

 Zero stock out of situation

 Other Key Activities

 Collecting all documents from the vendor for compliance audit

 Developing interesting & fun user engagement activities

 Signage / Poster making for site awareness.

 Managing ad hoc vendors.

Sensitivity: General

Performance objectives

 Meet or exceed best practice in provision of services through

contracts

 Establishment and adherence to policies & procedures,

compliance deadlines for each of the tasks as advised by the

Operation Manager.

 Effective management of the team

Key skills  AFM will have responsibility for the management of a wide range

of issues, from strategic Contracts management to input on day-

to-day operations.

 AFM will be highly familiar with the service structure, including

responses to requests for assistance on Facilities Management

issues from Client staff and arrangements pertaining to all

operating expenditures.

 Well-groomed and presentable all the time.

 Good communication Skills.

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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