Account Manager

Job Summary

The Account Manager will be responsible for managing and growing key customer accounts, ensuring customer satisfaction, and achieving sales targets within the automotive emissions systems sector.

Job Responsibilities

* Develop and maintain strong, long-lasting customer relationships with key stakeholders at assigned accounts.
* Operate as the lead point of contact for any and all matters specific to your customers, including commercial negotiations, technical discussions, and issue resolution.
* Build and present compelling business cases and proposals to secure new business and expand existing accounts.
* Collaborate with internal teams (engineering, project management, quality, logistics) to ensure timely and successful delivery of solutions according to customer needs and objectives.
* Forecast and track key account metrics (e.g., sales results and forecasts, customer initiatives).
* Prepare reports on account status and sales performance.
* Identify and grow opportunities within existing accounts, and proactively seek new sales opportunities.
* Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
* Attend industry events, conferences, and customer meetings as required.

Job Qualifications

* Bachelor's degree in Business Administration, Engineering, or a related field.
* Minimum of 5 years of experience in account management or sales within the automotive industry, preferably with experience in emissions systems or powertrain components.
* Proven ability to manage multiple accounts simultaneously, while maintaining sharp attention to detail.
* Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
* Experience in delivering client-focused solutions based on customer needs.
* Excellent listening, negotiation, and presentation skills.
* Strong verbal and written communication skills in both English and Mandarin.
* Ability to travel frequently to customer sites.

 

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Internal Use Only: Salary

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