- Location
- Pune, Maharashtra, India · Pune
- Department
- Operations
- Seniority
- Lead
Description
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Position summary:
Senior L2 leading major-incident technical response until L3 engagement, owning the detection-content and tuning program day-to-day, and acting as deputy to the L3 Operations Lead.
Key responsibilities
- Lead technical response on major incidents (security and infrastructure) until L3 command engages.
- Own the detection-content backlog and tuning program execution with the L3 lead.
- Approve and execute high-risk changes; run problem management to eliminate recurring incidents.
- Own log-pipeline integration health: collectors, GCP Pub/Sub feeds, custom sources (Redfish listener,
- Aravolta webhooks, Hubble exporter) with escalation into engineering.
- Cross-train the L1 bench across towers; deputize for the L3 lead.
- Drive shift-quality audits and post-incident reviews.
Must-have
- 8–11 years with prior senior/lead experience in SOC and NOC and genuine cross-domain fluency.
- Incident command capability; deep SIEM content and query skills.
- Advanced network troubleshooting; automation mindset.
Good-to-have
- GCIH/GCIA, JNCIP, or CCIE written.
- MSSP/managed-services background; AI-SOC tooling exposure.
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
