Hiring.Camp

Asset Collections Specialist

Cross Valley Federal Credit Union

·

Today

Salary
$20 – $24/hr
Location
Wilkes-Barre, PA
Source
Paylocity

Description

Description

Job Title: Asset Collections Specialist


Job Summary:

We are seeking a detail-oriented and motivated Asset Collections Specialist to join our team. The ideal candidate will be responsible for managing the collection of outstanding debts and ensuring timely payments from clients. This role requires strong communication skills, analytical abilities, and a commitment to maintaining positive relationships with members.


Key Responsibilities:

- Manage and oversee the collection process for outstanding accounts receivable.

- Communicate with clients via phone, email, and in-person to facilitate payment arrangements.

- Analyze account information to identify trends and develop strategies for debt recovery.

- Maintain accurate records of all collection activities and client interactions.

- Collaborate with internal teams to resolve disputes and ensure customer satisfaction.

- Prepare and send collection letters and notices as necessary.

- Monitor and report on collection metrics and performance.


Skills and Qualifications:

- Proven experience in collections or a related field.

- Strong negotiation and communication skills.

- Excellent analytical and problem-solving abilities.

- Proficient in using collection software and Microsoft Office Suite.

- Ability to work independently and manage multiple tasks effectively.

- High level of professionalism and integrity.


We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a proactive and results-driven individual, we encourage you to apply for this exciting opportunity.

Skills

Accounts ReceivableNegotiation