Dental Treatment Coordinator – Patient Experience & Case Acceptance Specialist
Cedar Dental Care
·Today
- Salary
- $27 – $33/hr
- Location
- Fremont, California, US
- Type
- Full-time
- Department
- Healthcare
- Source
- BetterTeam
Description
📍 POSITION DETAILS
- Full-time Dental Treatment Coordinator
- Location: Fremont, California
- Pay: $27–$33/hour (based on experience & performance)
- Hours: 9:00 AM – 6:00 PM
- Schedule: Monday, Tuesday, Thursday, Friday & Saturday
- Days off: Wednesday & Sunday
- Saturday availability is REQUIRED
🦷 ROLE OVERVIEW
- Present dental treatment plans clearly and confidently
- Explain patient financial responsibility in a simple, supportive way
- Discuss payment options and financing solutions
- Help patients overcome hesitation, fear, or cost concerns
- Follow up on unscheduled or pending treatment
- Convert diagnosed treatment into scheduled appointments
- Support larger cases (implants, crowns, Invisalign, cosmetic, full-mouth rehab)
- Track treatment acceptance and case progress
- Coordinate closely with clinical and front office teams
- Understand insurance estimates and breakdowns
- Collect patient portions professionally
💡 WHY THIS ROLE IS DIFFERENT
- You are a key driver of patient care acceptance, not just admin support
- You will work with comprehensive, high-value dental cases
- You will directly impact both patient health outcomes and practice growth
- You will be part of a modern, growing, patient-focused dental team
- There is opportunity for long-term growth and increased responsibility
✅ REQUIRED QUALIFICATIONS
- 1–2+ years of dental office experience
- Comfortable discussing treatment costs and financial responsibility
- Strong communication and patient relationship skills
- Dependable with consistent attendance
- Ability to work Saturdays regularly
⭐ PREFERRED QUALIFICATIONS
- Prior Dental Treatment Coordinator experience
- Experience presenting $5,000+ treatment plans
- Familiarity with Dentrix or similar dental software
- Experience with insurance breakdowns and estimates
🚀 WHY YOU’LL LIKE WORKING HERE
- Growing, modern dental practice in Fremont
- Exposure to high-value, complex treatment cases
- Supportive, team-oriented environment
- Opportunity to grow your role and income over time
- Meaningful work helping patients access needed care