- Salary
- $19+
- Location
- Big Smiles Dental - Gander, Canada
- Type
- Full-time
- Department
- Healthcare
- Experience
- 1+ years
- Visa
- Not sponsored
- Source
- Workday
Description
Get to Know Us:
Conveniently located on Dickins Street in the heart of Gander, Big Smiles Dental has proudly served the local Newfoundland community since 2006. Our practice offers a comprehensive range of dental services, from routine cleanings and general dentistry to more specialized treatments like extractions, dental implants, whitening, and Invisalign®. With advanced technology at our fingertips, we aim to deliver exceptional dental care to every patient who walks through our doors.
We are proud of our 4.9-star rating on Google reviews, which reflects our dedication to patient satisfaction, continuous learning, and the use of innovative techniques.
But working at Big Smiles Dental is more than just a career in dentistry – it’s an opportunity to be part of a vibrant community. Located in Gander, a town known for its rich history and welcoming spirit, you’ll enjoy a high quality of life with affordable housing, beautiful natural surroundings, and an active lifestyle. Whether you enjoy hiking in scenic trails, exploring nearby national parks, or taking in the cultural charm of the region, Gander offers a peaceful yet fulfilling lifestyle that’s perfect for professionals and families alike.
Schedule:
- Monday - Friday
- Full time hours
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $19.00/hour depending on skills and experience.
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is considered an asset
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
