Lead Analyst, Inventory Controller | Iskandar Puteri

Company Background

Our client is a leading logistics provider specializing in efficient and reliable supply chain solutions tailored to complex customer needs. With extensive experience across B2B and B2C sectors, the company leverages innovation, automation, and e-commerce growth to deliver smarter and more streamlined operations. They are committed to optimizing supply chain performance and supporting business success through scalable solutions.

Job Summary

The Inventory Control Lead is responsible for overseeing all inventory control activities within the warehouse, ensuring high inventory accuracy, operational compliance, and customer satisfaction. This role leads the inventory team, drives continuous improvement initiatives, manages customer inventory requirements, and serves as the key escalation point for inventory-related issues.

Key Responsibilities

Inventory Leadership & Governance

• Lead and supervise the Inventory Control team to achieve inventory accuracy and operational KPIs.
• Establish inventory control processes, standards, and best practices across warehouse operations.
• Ensure adherence to customer requirements, SOPs, and inventory control procedures.
• Act as the primary point of contact for inventory-related escalations.

Inventory Management

• Oversee all inventory transactions, adjustments, transfers, returns, and stock reconciliations.
• Monitor inventory integrity and ensure accurate stock records within the WMS.
• Review and approve inventory adjustments and variance reports.
• Ensure timely resolution of inventory discrepancies and root cause analysis.

Stock Take & Audit Management

• Plan and manage cycle counts, wall-to-wall stock takes, and customer audits.
• Lead investigations into inventory variances and implement preventive measures.
• Ensure audit readiness and compliance with internal and external audit requirements.
• Monitor inventory accuracy trends and develop corrective action plans.

Customer & Stakeholder Management

• Serve as the key inventory representative for customers and internal stakeholders.
• Conduct inventory review meetings with customers and management.
• Support customer implementations, onboarding projects, and inventory migrations.
• Provide inventory insights and recommendations to improve operational performance.

Reporting & Performance Management

• Analyze inventory KPIs and identify opportunities for improvement.
• Prepare weekly and monthly inventory performance reports.
• Monitor service level agreements (SLAs) related to inventory management.
• Present inventory performance updates during operational reviews.

Continuous Improvement & Digitalization

• Drive Kaizen initiatives to improve inventory accuracy and warehouse efficiency.
• Identify system enhancement opportunities and support WMS implementation projects.
• Lead inventory process optimization and digitalization initiatives.
• Develop and maintain inventory control training materials and SOPs.

Team Development

• Coach, mentor, and develop Inventory Controllers.
• Conduct performance reviews and training for inventory team members.
• Foster a culture of accountability, accuracy, and continuous improvement.

Job Requirements

• Diploma or Degree in Supply Chain, Logistics, Operations Management, or related discipline.
• Minimum 5-8 years of warehouse inventory management experience.
• At least 2 years in a supervisory or team lead role.
• Strong experience with WMS, ERP systems, and inventory reporting tools.
• Strong leadership and people management skills.
• Advanced inventory control and warehouse operations knowledge.
• Excellent analytical and problem-solving abilities.
• Strong customer and stakeholder management skills.
• Proficient in Microsoft Excel and inventory analytics.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and presentation skills.

Salary Range: Up to RM8.5k

Location: Iskandar Puteri, Johor