- Location
- Frisco, TX,US, US
- Type
- Full-time
- Department
- Operations
- Seniority
- VP
- Education
- Bachelor
- Source
- Eightfold
Description
Develop and execute a comprehensive Managed Services and Operations strategy that drives sustainable growth across strategic customers, managed services providers, group purchasing organizations, transportation and travel segments, and other non-commercial channels. Lead and negotiate enterprise agreements, contract renewals, pricing strategies, and trade investment plans that balance customer value creation with profitability objectives. Own and deliver financial performance, including volume, net revenue, operating margin, forecasting, budgeting, and annual operating plan commitments. Identify risks and opportunities to accelerate growth and improve profitability. Lead cross-functional collaboration across Commercial, R&D, Sales, Finance, Revenue Growth Management, Operations, Supply Chain, Marketing, and Route-to-Market teams to ensure flawless execution and achievement of business objectives. Drive distribution expansion, portfolio growth, equipment strategies, and operational initiatives that improve customer service, efficiency, and execution across channels. Lead, develop, and inspire a high-performing team, creating a culture of accountability, collaboration, inclusion, and continuous improvement while building leadership capabilities for future growth. Establish performance metrics and governance processes that ensure customer objectives, operational priorities, and strategic growth initiatives are successfully delivered. Bachelor's degree required; advanced degree preferred. 12+ years of progressive leadership experience within Foodservice, Consumer Packaged Goods, Beverage, Managed Services, National Accounts, Operations, or related commercial functions, including significant people leadership responsibility. Demonstrated success leading large-scale customer portfolios, enterprise partnerships, contract negotiations, and strategic growth initiatives. Strong financial acumen with experience managing P&L performance, forecasting, trade investment, and profitability targets. Proven ability to influence executive stakeholders, manage complex cross-functional organizations, and drive organizational change. Expertise in customer strategy, commercial operations, route-to-market execution, category management, and strategic planning. Willingness to travel as business needs require.
