- Salary
- $37 – $51
- Location
- US Remote, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Engineering
- Source
- Workday
Description
In this dynamic, customer-facing position, you’ll work both independently and as part of a skilled technical team to ensure reliable, efficient system performance at customer sites across the U.S. (travel up to 50%). Your work will span commissioning of new systems, preventive maintenance, troubleshooting, and control integration—leveraging your expertise in electrical testing, communication systems, and PLC programming to maximize uptime and system longevity.
This role also provides opportunities to shape the customer experience and contribute to product improvement through detailed technical reports, procedure development, and operator training. The ideal candidate is self-directed, adaptable, and motivated by solving complex electrical and control challenges in the field while supporting the global shift toward cleaner, smarter energy solutions. We are expanding our Field Service organization and looking to strengthen our team in key regions across the Northeast, Mid-Atlantic, West Coast, and South-Central U.S.
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General Responsibilities
• Diagnose and resolve technical issues.
• Engage with clients, ensuring that customer satisfaction.
• Customer contact on technical and service related problems.
• Creates reports on analysis of product failure and issues.
• Provides feedback on product enhancements.
• Ensures compliance with safety protocols and regulatory requirements.
• Determines most cost-effective repair / resolution to minimize customer downtime.
Experience / Qualifications
• Relevant work experience or knowledge of the role
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong organization, planning and time management skills to achieve results
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
This position requires eligibility to obtain authorization under the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-US Persons, as defined in the ITAR and EAR, may not be eligible to obtain authorization.
Hourly Base Pay Range:
$37.60 - $51.70At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave.
SmarterTogether
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
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NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.