Interim Complex People and Culture Manager

Property Description

 

Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

 

Overview

The Interim People & Culture Manager serves as a key member of the People & Culture team for the Islamorada Resort Collection. This is a temporary position anticipated to last approximately one year and is specifically designed to provide coverage for the current People & Culture Manager while they are on an approved leave of absence. During this period, the Interim People & Culture Manager will assume the responsibilities necessary to ensure continuity of People & Culture support, programs, and processes across the resort collection.

 

While primarily based at Amara Cay Resort, this position provides People & Culture support and oversight across Amara Cay Resort, Three Waters Resort & Marina, and La Siesta Resort & Villas. The position will serve as the primary day-to-day People & Culture resource for Amara Cay while also having complex-wide responsibility for key HR functions, including compliance and required training, leaves of absence, workers’ compensation, employee relations, HR administration, and general People & Culture support.

 

The Interim People & Culture Manager partners closely with the Complex Director of People & Culture, the People & Culture team, resort leadership, and department managers to ensure consistent application of company policies and practices, timely completion of HR processes, regulatory and company compliance, and a positive team member experience across all three resorts.

 

The individual in this role is expected to provide the same level of professionalism, confidentiality, judgment, accountability, and leadership expected of a People & Culture Manager while ensuring seamless People & Culture support throughout the temporary assignment.

Responsibilities

• Serve as the primary day-to-day People & Culture resource for Amara Cay Resort, providing guidance and support to leaders and team members on employee relations, policies, performance management, and general HR matters.
• Provide People & Culture support across Three Waters Resort & Marina, Amara Cay Resort, and La Siesta Resort & Villas, traveling between properties as business needs require.
• Oversee compliance and required training across all three resorts, including monitoring completion, maintaining training records, following up on outstanding requirements, and supporting leadership and compliance training initiatives.
• Manage and track Leaves of Absence (LOA) across the resort collection, including applicable FMLA, medical, military, personal, and other approved leaves, ensuring appropriate documentation, communication, confidentiality, and return-to-work coordination.
• Coordinate Workers’ Compensation administration for all three resorts, including injury reporting, medical treatment coordination, claims follow-up, work restrictions, return-to-work processes, and required documentation.
• Support employee relations and workplace investigations, providing guidance on coaching, counseling, disciplinary actions, performance improvement, policy violations, workplace concerns, and appropriate documentation.
• Support HR compliance and recordkeeping, including personnel documentation, OSHA-related records, record retention, audits, and consistent application of company policies and applicable employment requirements.
• Coordinate and support key aspects of the team member lifecycle, including onboarding, orientation, transfers, promotions, status changes, offboarding, and other People & Culture processes.
• Partner with resort leadership and the People & Culture team on team member engagement, recognition, communication, retention, training, and workplace culture initiatives across the collection.
• Perform additional general People & Culture responsibilities as assigned by the Complex Director of People & Culture, providing flexible support across all three resorts based on operational and organizational priorities.

Qualifications

· Bachelor’s degree or 4 years equivalent experience

· Business communication skills.

· Read, write and speak English fluently.

· Public speaking experience.

· Working knowledge of word processing software.

· One year’s experience in service related field.

· Ability to deal with diversified workforce.

· Ability to communicate effectively with the public and other employees.

· Type 55 wpm (corrected).

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.