- Location
- Richmond, VA
- Type
- Full-time
- Department
- IT
- Closing date
- Today
- Source
- ApplyToJob
Description
A Kempsville Building Materials (a division of Carter Lumber) Window & Door Service Technician will perform various repairs to windows and doors under warranty. Knowledge of windows including installation will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.
Requirements:
- Previous experience installing and repairing windows and doors
- Strong knowledge of building materials and tools
- Possess a strong work ethic and the ability to work under time constraints
- Possess strong math skills
- Ability to follow directions both written and verbal
- Ability to analyze and solve problems
Responsibilities:
- Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done.
- Repairs assigned warranty products using the appropriate tools.
- Conducts window and/or door performance tests.
- Create and supports a safe work environment on the job site to protect the interest of the company at all times.
- Ensures that customers are treated with the utmost respect and given the highest quality of workmanship.
- This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
- Responsible for acquiring the training needed to repair the product safely and efficiently.
- Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.
Benefits (full-time employees)
- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
- Short and Long-Term Disability
- Company-paid life insurance and AD&D
- Optional supplemental life insurance
- Company-match 401(k)
- Vacation time and paid holidays
- Vendor incentives
- Room for growth; we promote from within!
- Military encouraged to apply!
Skills
Customer Service