Back Office Operations Intern

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, it provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allowing them to focus on executing their strategy, while reducing operational cost and improving operational risk. Commitment to quality and continuous process improvement is at the heart of all Asia Operations activities. It is thus one of the key functions to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the intern may be assigned to one of the following teams:

• Cash Operations: supporting the processing and monitoring of cash transactions and related operational activities.

• Securities Operations: supporting activities relating to securities and derivatives, which may include settlements, transfers, corporate actions, and asset creation and maintenance.

• Reconciliation & Investigation: supporting account reconciliations, the identification of discrepancies and the follow-up of operational investigations.

👨‍🔧 Your role

As an Operations Intern, you will support the day-to-day activities of your assigned team. Working under the guidance of experienced colleagues, you will contribute to the accurate and timely processing of operational tasks, while developing an understanding of banking operations, control procedures and client service standards.

Depending on your team assignment, your responsibilities may include:

• Supporting the processing and monitoring of operational transactions in accordance with procedures and service standards.

• Assisting with reconciliations and the identification, analysis and follow-up of discrepancies.

• Helping to handle operational queries and investigations, escalating issues to the appropriate colleagues when required.

• Performing assigned checks and maintaining accurate, complete operational records.

• Working with colleagues and relevant stakeholders to support timely and reliable service delivery.

• Contributing to process documentation and continuous improvement initiatives.

• Following internal procedures and maintaining awareness of operational risk, confidentiality and data protection requirements.

🧙‍♂️ Your core competencies

• Currently pursuing a bachelor’s degree in Banking, Finance, Business, Economics or a related field. Candidates in their final year of study will be preferred.

• Strong interest in banking operations and financial services.

• Careful and organised, with good attention to detail.

• Proactive, dependable and willing to learn in a team environment.

• Comfortable working with Microsoft Office applications, particularly Excel.

• Good written and spoken English.

• Knowledge of French or Mandarin would be an advantage.
  

🧠 What you will gain

• Practical exposure to banking operations in an international environment.

• An opportunity to learn about Cash, Securities or Reconciliation & Investigation processes.

• Experience working with operational procedures, controls and client service standards.

• Support and guidance from experienced Operations colleagues.