Front Desk - Medical Office

Description

South Florida Orthopaedics & Sports Medicine is a thriving, private orthopaedic practice serving patients all along the Treasure Coast. As our practice continues to grow, we have new Front Office opportunities for check-in and check-out in our Stuart office. This is an excellent opportunity for an outgoing, friendly, enthusiastic individual who thrives in a fast-paced environment. Interested candidates must have a strong work ethic and a positive attitude.

Job Summary:

• Greets all patients and family members to the office, in a friendly manner, welcoming patients and their family members.
• Consistently demonstrates superior customer service. Makes every effort to provide an excellent experience for the patient.
• Completes all required steps for proper check-in and/or check-out of patients, including assisting patients with navigating throughout the office, announcing visitors for service departments, and providing general assistance in the spirit of outstanding customer service.
• Collects co-pay or balance from patient; schedules follow-up appointments as necessary.
• Completes daily reporting of reconciliation of charges, fee tickets and payment methods.
• Familiarity with verification, authorization and posting charges.
• Cross-trains in all front office positions and provides coverage where needed.

Hours vary between 7:00 am and 5:30 pm, Monday through Friday, depending on position and location.

We are a progressive, friendly office, and offer competitive compensation, as well as a comprehensive benefits package including medical, dental, vision, 401K, paid time off, paid holidays, uniform allowance, and more! Please visit our website at www.SouthFlaOrtho.com to learn more about our practice.

Requirements

Background/Experience/Requirements:

• Must be friendly and professional, organized and patient-focused.
• Enjoys working in a busy, fast-paced environment.
• Demonstrates a positive attitude and can successfully interact with a variety of personalities and work styles.
• Prior medical office experience, including front office responsibilities, preferably for a physician group.
• Experience in orthopaedics, physical therapy, and/or pain management is strongly desired.
• Able to demonstrate knowledge of insurance plans.
• Solid computer skills.
• EMR experience.
• Strong math skills with attention to detail.
• Flexible scheduling to cover shifts in all locations.

Physical Demands:

• Primarily sedentary, sitting.
• Use of general office equipment – keyboard, telephone, scanner, copier
• Periodic lifting, stooping, carrying less than 25 lbs.