Veterans Court Case Manager

Essential functions, as defined under the Americans with Disabilities Act, include the responsibilities, knowledge, skills, and other characteristics listed below.  This list of responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary

Under the general direction of the County Court at Law Administrative and/or Judge sitting as Veterans Treatment Court Judge, and direct supervision of the Veterans Treatment Court (VTC) Program Administrator, the Veterans Court Case Manager performs coordination and administrative and technical work of high complexity and variety, requiring excellent independent judgment and prudent decision making based upon knowledge of the laws of the State of Texas, Federal Veterans Affairs program guidelines, County Court-At-Law requirements and procedures, and general requirements of the Hays County Veterans Court. The incumbent will collaborate with the Veterans Court team, facilitate case flow and the activities of participating agencies, monitor veteran or service member participant’s progress, and provide quality assurance while maintaining appropriate documentation. 

Responsibilities

• Develops, organizes, and implements day to day activities and processes of the VTC; 
• Interviews clients and conducts psychosocial evaluations; collects and completes required documentation, and assists in determining eligibility for Veterans Court participation based on the nature of charge(s), past history, and VTC requirements; 
• Reviews all incoming cases and completes Veterans Court eligibility referral and other forms received from public defenders, jail staff, courts, attorneys, bonding officials and the community;
• Contacts potential candidates for Veterans Court upon notification of arrest by Sheriff’s Office and provides program information;
• Evaluates and participates in the development of Veterans Court program guidelines, policies, procedures, goals, and budget; 
• Facilitates and leads court program orientation sessions for participants; 
• Collaborates with other treatment program staff and counselors to determine appropriate services needed; 
• Communicates and consults with defense attorneys, prosecutors, court judges, court administrators, and jail staff;
• Counsels clients in crisis situations; 
• Manages cases to ensure appropriate treatment and testing protocols are applied; 
• Monitors progress of participant for compliance with court-imposed sanctions, treatment programs, required drug and alcohol or other testing, or other case-related requirements; 
• Researches and prepares detailed reports on participant progress for consideration by Judge, DA’s Office staff, defense attorney, treatment providers, Hays County Veteran Services Office, and other team members and provides recommendations for treatment, program progression, or sanctions;
• Coordinates with Veterans Court team and participates in team meetings, attends court proceedings, and serves as liaison with Veterans Affairs staff; 
• Ensures that appropriate materials and documentation has been prepared for Court sessions, and briefs the Judge and VTC team on appropriate issues; 
• Locates and interacts with local providers of veteran and counseling services; 
• Coordinates with other social service, educational, and health agencies to provide advocacy and resources for program participants; 
• Educates peers, colleagues, and judiciary in the efficacy of Veterans Court; 
• Stays abreast of Veterans Court regulations, legislation, and issues through training and research; 
• Compiles statistical and programmatic reports and evaluates process and outcome performance; 
• Establishes and maintains associated documentation and records; 
• Performs other duties as assigned. 

Education and/or Experience

OR