Low Code Enginneer - A26439

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring

You will work in Singapore Government Agencies

Internal Code: A26439

This is a fixed term contract role. The engagement is 1 year.

What will you do?

• Provide day-to-day operational support for RP's low code applications, ensuring timely resolution of incidents, fulfilment of service requests, and smooth operation of business applications.
• Application Support & Incident Management
• Provide Level 1 and Level 2 support for low code applications.
• Investigate, track, and resolve incidents and user-reported issues.
• Monitor application availability and operational health.
• Escalate unresolved issues to the relevant support teams.
• User Support & Administration
• Manage user access, permissions, and security roles.
• Troubleshoot authentication and access-related issues.
• Assist users with application enquiries and service requests.
• Support application configurations and integrations within the Low Code environment including DevSecOps.
• Service Request Fulfilment
• Implement approved configuration changes and minor application updates.
• Coordinate testing and deployment of approved changes.
• Verify completion of service requests against business requirements.
• Documentation and Reporting
• Maintain support documentation and knowledge articles.
• Prepare monthly operational and support reports.
• Document known issues and workarounds.