Business Analyst (Technology - Financial Services)

About the Role

Accenture is seeking experienced Business Analysts to join our Technology practice supporting transformation programs across the Financial Services industry, including banking, insurance, payments, and other financial institutions.

You will work at the intersection of business and technology, partnering with client stakeholders, product teams, architects, developers, and testers to translate complex business needs into practical technology solutions. You will contribute across the transformation lifecycle, from process analysis and

requirements definition through solution delivery, testing, and implementation.

Key Responsibilities

• Gather, analyze, document, and validate business, functional, and system requirements across Financial Services transformation initiatives.
• Analyze as-is and to-be business processes, identify gaps and improvement opportunities, and translate business needs into clear technology requirements.
• Develop deliverables such as Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), user stories, acceptance criteria, process flows, use cases, and functional specifications.
• Facilitate requirements workshops, stakeholder interviews, process walkthroughs, and solution discussions across business and technology teams.
• Support transformation across Financial Services processes such as customer onboarding, account servicing, branch operations, lending, payments, cards, deposits, collections, customer service, and digital banking.
• Collaborate with product owners, solution architects, developers, testers, vendors, and business users to ensure solutions meet functional requirements and intended business outcomes.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, requirements traceability, business readiness, cutover, and post-implementation activities.
• Work within Agile, Scrum, SAFe, Waterfall, or hybrid delivery models, contributing to backlog refinement, sprint planning, demonstrations, and release readiness as applicable.

#LI-GM

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Finance, Economics, or a related discipline.
• Minimum 4 years of relevant experience as a Business Analyst, System Analyst, Functional Analyst, Product Analyst, or similar technology delivery role.
• Experience within Financial Services, preferably banking, payments, insurance, multi-finance, or other regulated financial institutions.
• Strong experience in requirements gathering, business process analysis, functional design, process mapping, and stakeholder management.
• Ability to translate business requirements into technology solutions and communicate effectively between business and technical teams.
• Strong analytical, structured problem-solving, documentation, facilitation, and presentation skills.

Preferred Qualifications

• Experience in Core Banking, Digital Banking, Branch Transformation, Payments, Lending, Cards, Customer Onboarding/KYC, or CRM transformation.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, Visio, Signavio, or similar requirements and process-management platforms.
• Understanding of APIs, system integrations, data mapping, microservices, cloud platforms, or modern digital architectures.
• Experience with Agile/Scrum or SAFe delivery and relevant certifications such as IIBA CBAP/CCBA, PMI-PBA, Certified Scrum Product Owner (CSPO), or SAFe is advantageous.

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.