Relationship Banker

Invest in your future at BSNB!

We are seeking a Relationship Banker to provide personalized service and financial solutions to customers throughout the Capital Region. Join a nationally recognized local community bank!

A DAY IN THE LIFE

BSNB is looking for a Relationship Banker to provide personalized service and financial solutions to customers throughout the Capital Region. This position combines transaction processing, account servicing, and customer relationship management with branch support responsibilities.

On a daily basis, you will assist customers with a variety of banking transactions while helping them identify products and services that support their financial goals. In addition to delivering outstanding customer service, you will support branch operations and contribute to a positive and collaborative team environment. This position may require to work at different branch locations throughout the Capital Region. Saturday availability is required.

ESSENTIAL DUTIES

• Process customer transactions accurately and efficiently, including deposits, withdrawals, loan payments, and other account services.
• Build relationships with customers and identify opportunities to recommend products and services that fit their needs.
• Open, maintain, and service consumer and deposit accounts.
• Resolve customer inquiries and provide solutions with a focus on delivering an exceptional customer experience.
• Support branch operations and assist with operational tasks as needed.
• Serve as a knowledgeable resource for customers regarding bank products, services, and digital banking capabilities.
• Maintain compliance with all bank policies, procedures, and regulatory requirements.
• Contribute to branch sales and service goals through relationship-building and customer engagement.

QUALIFICATIONS

• Successful candidates will have a minimum of an Associate's Degree; Bachelor's Degree in Business or a related field preferred.
• Prior experience in a sales and/or service-oriented environment required.
• Previous cash handling experience required.
• One to three years of experience in a customer-focused setting; banking experience preferred.
• Strong work ethic, attention to detail, and ability to multitask required.
• Excellent customer service, communication, and relationship-building skills.
• Ability to utilize computer systems and banking technology efficiently.

OUR INVESTMENT IN YOU

BSNB offers a generous compensation and benefits package. This includes medical, dental, vision, company-paid life insurance, voluntary insurances, both a 401(k) plan with a company match and a pension plan, and tuition reimbursement.

We invest in you with a generous paid time off package along with 11 paid holidays. We believe providing a work-life balance is key to your success and investing in your professional development is an important aspect of your growth and satisfaction.

ABOUT BALLSTON SPA NATIONAL BANK

Established in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region. Thirteen full-service banking offices provide products and services and digital capabilities geared toward meeting the needs of the markets we serve. As a community-minded financial institution, we make giving back and volunteer work a priority.

BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status, or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration.