Description

Medical Assistant/ Float

Job Description | Full-Time

Position Information

Department

Clinical Operations

Reports to

Revenue Cycle Manager (or Designee)

Employment status

Full-Time

FLSA status

Non-Exempt

Location

Mesa and Shea clinic locations, Arizona
Float coverage between locations as scheduled

Effective date

11/02/2026

Approved by

Justina Trevino Revenue Cycle Manager

Position Summary

The Float Medical Assistant supports the medical team at Alium Health by assisting with patient care, health education, and medical administrative tasks. Under direct supervision, this position provides coverage at multiple clinic locations, including Mesa and Shea, as operational needs require.

The ideal candidate is dedicated, compassionate, and enthusiastic about working with patients, providing high-quality care, and contributing to Alium Health's holistic approach to patient care.

Essential Job Functions

The Float Medical Assistant is responsible for, but not limited to:

• Patient Care: Assist nurses and providers with patient treatment, follow-up, and health education as required. Observe and report any significant changes in patients' condition.
• Medical Procedures: Perform general medical office procedures, including the use of medical equipment and supplies. Administer specific healthcare activities under supervisory instruction.
• Health Education: Provide health education to patients, families, and community health practitioners as guided by medical providers.
• Safety and Infection Control: Practice safety, environmental, and infection control methods established by OSHA and AZDHS.
• Team Participation: Actively participate in staff meetings, assist with problem identification and solution implementation, and foster a collaborative and positive work environment.
• Administrative Support: Assist with medical administrative tasks and ensure proper documentation in patient care charts.
• Prior Authorizations: Handle Spravato and TMS prior authorizations for both clinic locations.
• Float Coverage: Travel to and provide coverage at either the Mesa or Shea clinic location as needed, depending on staffing and operational needs. Travel between locations may be required on a regular or as-needed basis. Maintain reliable transportation and the ability to report to either clinic location as scheduled.
• Perform other related duties as necessary to meet the organization’s ongoing needs.

NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the organization’s ongoing needs.

Compensation

Employees hired into the Float Medical Assistant position receive a float differential of $1.00 per hour above the standard Medical Assistant pay rate, in recognition of the flexibility and travel requirements associated with supporting multiple clinic locations.

Minimum Qualifications

• Education: High School Diploma or equivalent.
• Training: Graduate of an accredited Medical Assistant program.
• Experience: At least two (2) years of experience in an ambulatory care setting or hospital.
• Certification: Current State Certification and CPR certification required. Valid Level One Fingerprint Clearance Card required within 30 days of hire.

Preferred Qualifications

• Certified Phlebotomy.
• Familiarity with maternal mental health and diabetes.

Knowledge and Skills

The successful candidate should possess:

• Knowledge of patient care charts and histories.
• Understanding of aseptic and sterile techniques.
• Knowledge of medical terminology and general ICD-10 and CPT coding.
• Strong interpersonal and communication skills, with the ability to work effectively in a diverse community.
• Attention to detail and adherence to Alium Health policies and procedures.
• Ability to adapt quickly to varying clinic workflows and support multiple providers and teams.

Core Competencies

• Integrity
• Professionalism
• Attention to Detail
• Communication Skills
• Collaboration
• Customer Service
• Confidentiality
• Adaptability

Conditions of Employment

• Successful completion of post-offer medical history check.
• Acceptance of employment offer and completion of company paperwork.
• Employment eligibility verification.
• Successful completion of a clean background check.
• Clear results on OIG and SAM.gov exclusion checks.
• Reliable transportation and ability to travel between Mesa and Shea clinic locations as needed.
• Commitment to the organization’s core values.

Physical Requirements

• Prolonged periods of standing and walking throughout the shift.
• Frequent bending, stooping, kneeling, and reaching.
• Ability to lift, move, or assist with patients and equipment up to 25 pounds.
• Manual dexterity to operate medical equipment and handle supplies.
• Frequent computer and keyboard use for charting, documentation, and prior authorizations.
• Ability to communicate effectively in person, by telephone, and electronically.
• Potential exposure to blood, bodily fluids, and infectious materials, with use of personal protective equipment in accordance with OSHA standards.
• Ability to travel between the Mesa and Shea clinic locations as needed.

Working Conditions

This position works in a clinical setting, with frequent direct patient contact and extensive use of electronic health records. Work location may vary between the Mesa and Shea clinics depending on staffing and operational needs.

Regular or as-needed travel between clinic locations is required. The role involves possible exposure to infectious materials and requires adherence to safety and infection control protocols. Prior authorization work involves regular computer and telephone use.

Performance Expectations

Success in this role is demonstrated by:

• Accurate and timely documentation in patient care charts.
• Professional, compassionate patient care and effective health education.
• Adherence to OSHA, AZDHS, and infection control standards.
• Timely and accurate completion of Spravato and TMS prior authorizations.
• Active participation in staff meetings and positive collaboration with providers and the care team.
• Adherence to Alium Health policies and procedures.
• Reliable coverage at either clinic location as scheduled, and the ability to adapt quickly to each location’s workflows.

Compliance Responsibilities

The employee is expected to comply with:

• HIPAA
• OSHA
• AZDHS Infection Control Requirements
• Alium Health Policies and Procedures
• Corporate Compliance Program
• Information Security Policies
• Documentation Standards

Equal Employment Opportunity

Alium Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or any other protected status under applicable law.