Residence Education Manager

OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, and multicultural institution of higher education dedicated to the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares graduates for career opportunities in a highly competitive, technological, and rapidly changing world. As part of the university, the Laurent Clerc National Deaf Education Center is a federally funded center that operates exemplary elementary and secondary education programs for deaf and hard of hearing students as well as national outreach programs which develop and disseminate innovative curricula, instructional techniques, and products nationwide, and provide information, training, and technical assistance to parents and professionals serving children from birth through age 21.

 

Residence Education Manager

Regular

 

Pay Type:

Salary

 

Exempt Status:

Yes

 

Compensation Grade (Track/Level):

CA3

 

Hiring Range (Commensurate with experience and qualifications):

 

Salary Ranges:

All Compensation Grades

 

Supervisory Organization (Department):

Student Life Leaders

 

Summary:

Reporting to the Director of Student Life, the Residence Education Manager provides leadership in the Student Life program for students living in the Model Secondary School for the Deaf (MSSD) residence halls and promotes an atmosphere conducive to the academic, social, emotional and life planning development of students.

 

Job Description:

• Recruits, trains, and supervises residential staff, conducts regular staff meetings, and provides ongoing professional development opportunities; evaluates staff performance and provides constructive feedback; ensures that all residential educators are focused on the health and wellbeing of students and provide learning and personal growth activities and educational opportunities to students.
• Responds promptly and effectively to emergencies, following established protocols; provides support and resources to students in crisis, coordinating with school counselors and other professionals as needed; serves as essential personnel and responds to emergency situations according to Clerc Center procedures; remains on call 24/7 to respond to any emergencies in accordance with Clerc Center crisis response protocols; works with Clerc Center leadership to develop crisis and incident management plans and additional response plans; and provides periodic exercises and drills to ensure all aspects of the crisis management program are viable and that team members are educated.
• Serves as a leader and first responder for emergencies during work shift and during off hours non-work shift hours according to assigned rotating schedule; responds to student and staff situations when escalated to provide guidance to staff, and uses a high level of professional judgment in determining appropriate response plans, including reporting to the scene of the incident to lead crisis response as needed; serves as the building marshal for the residence hall; and serves as Manager on Call (MOC) on a rotation basis.
• Provides direct supervision and support to students living in the dormitory; establishes and maintains a positive, respectful, and inclusive dormitory culture.
• Serves as a primary point of contact for students, addressing their concerns, providing guidance, and fostering their personal development.
• Organizes and implements programs and activities that promote community, leadership, and personal growth among residents; and encourages student participation in dormitory events and broader school activities.
• Works with the Director of Student Life, teachers, and other school staff to support the overall well-being and academic success of students.
• Collaborates with other dorm managers to ensure consistency in residential policies and practices; and serves as a liaison between the dormitory and the broader school community.
• Ensures the safety and security of students by enforcing dormitory rules and school policies; conducts regular room checks and inspections to maintain cleanliness and order; addresses disciplinary issues promptly and fairly, in accordance with school policies and procedures.
• Communicates and works with department chairs, transition and school counselors, and other personnel to provide students with continued learning during after school hours; facilitates the day-to-day exchange of information among various staff (teachers, counselors, family educators, parents, residence staff, and others) who share responsibility for the students' development.
• Facilitates the MSSD student discipline system; assists Student Support Advisor with situations involving student behavior issues; follows-up with Incident Reports written by Residential Educators or other staff; meets with students to discuss code of conduct violations; assigns consequences according to the MSSD student/parent handbook; and contacts parents to inform them of student incident reports and subsequent consequences.
• Plans professional Development with the director of Student Life for Residence Hall Staff; and provides ongoing mentorship and input for residence Hall Staff through individual meetings.
• Maintains accurate records of student attendance, incidents, and disciplinary actions; and communicates regularly with parents and guardians regarding student progress and any concerns.
• Facilitates conflict resolution and promotes positive interactions among students.
• Manages dormitory budgets and resources effectively.
• Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
• Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
• Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
• Prioritizes workplace safety as a collective responsibility for employee well-being and fosters a culture of safety integral to our success, including strict adherence to safety procedures and protocols and the prompt reporting of any safety hazards or incidents.
• Performs related and other duties as needed.

 

Required Qualifications:

• Bachelor's degree.
• A minimum of four years of professional experience with residential education, student development, or a related field.
• Ability to communicate in American Sign Language.

 

Preferred Qualifications:

• Master’s degree.
• Supervisory experience.  

 

Knowledge, Skills and Abilities:

• Strong writing and communication skills. 
• Strong familiarity with current trends and practices in student development.  
• Strong familiarity with current concepts of K-12 student development.  
• Demonstrated knowledge of effective school administration practices and techniques.
• Strong ability to work effectively with teachers, staff, students and parents. 
• Demonstrated ability to work with and across University departments, outside constituents and groups.

Additional Job Details:

• The incumbent must be willing to work evenings and weekends.
• The incumbent must be able to possess a driver’s license.
• The incumbent must be able to possess First Aid and CPR certificates upon employment.
• The incumbent must pass the Gallaudet University defensive driving safety course within four months of employment.
• The incumbent must notify the supervisor of any and all traffic incidents which result in a ticket being issued by the Police Department of any jurisdiction in the United States. 
• The Model Secondary School for the Deaf dorms are for high school students, the majority of whom are minors. Therefore, female candidates may apply for jobs in the girl's dorm and male candidates may apply for jobs in the boy's dorm.

 

Other Important Information:

• The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

 

Other Important Information:

• The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.

 

Current Employees (Regular Status and Extended Temporary)
Please use the link below or the "Find Jobs" report directly within Workday.

https://www.myworkday.com/gallaudet/d/inst/1$9925/9925$2743.htmld

 

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Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.