Manager, Benefits

Position Summary

The Manager, Benefits position is responsible for designing, planning, implementing, and analyzing ZAS Harbour Holding and including the multi benefit programs, policies, practices, procedures, and costs on a national level: This includes negotiations of annual contract and renewals, investigating new benefit programs and improving existing programs and processes by reviewing stats, budgets, etc.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Leads the research, design, and execution of benefits programs, including health, retirement, wellness, and ancillary benefits to help us attract and retain the best talent
• Responsible for communications and resource materials for benefits orientations, annual enrollment, and plan resources, inclusive of required notices, summary of benefits and coverage, summary plan descriptions and other supporting documentation.
• Develop strategies to drive employee awareness and understanding of all benefit programs and partner with Learning & Development to create education opportunities.
• Responsible for the 401(k) recordkeeper/trustee relationship and outside auditors in administering the 401(k)plan.
• Manages benefit plan audit process including non-discrimination testing.
• Oversees ADA requests, FMLA and other leave of absence programs
• Responsible for management of selected vendors, brokers, and administrative partners in support of our benefits and wellness programs.
• Evaluates current and future benefits vendors to ensure that they are the right partner for Zenith American’s needs – collaborating to execute on RFP, RFI and vendor contracts
• Prepares reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies.
• Ensures compliance with federal, state, and local legal requirements.  Monitors for changes and makes recommendations to management. Coordinates company benefits with government-sponsored programs.
• Provides expertise in building and/or improving core processes and internal controls to ensure data integrity and administration of all benefit programs and policies. 
• Super user of the benefits portal, understanding how to leverage it to effectively administer benefit programs
• Prepares special reports as needed by collecting, analyzing, and summarizing information and trends
• Managing benefit records and ensuring the accurate reconciliation and timely payment of monthly vendor bills, and the preparation of benefits related reports.
• Works in collaboration with HR teams and leadership to provide high level service around benefit matters and escalated benefit questions or concerns.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree in related field, or equivalent combination of education and work experience.
• Minimum 7 years of benefits administration
• Ability to accurately prepare and maintain records, files, reports, and correspondence
• Strong problem solving and critical thinking skills with an attention to detail
• Proficiency and experience with Microsoft Office Suite, industry standard HRIS systems and benefit databases
• Knowledge of pertinent federal and state regulations, filings, and compliance requirements, both adopted and pending, affecting employee benefits programs, including, ERISA, COBRA, ADA/ADAA, ACA, Medicare, HIPPA, and Social Security and DOL requirements.
• Ability to effectively manage remote staff

Preferred Qualifications

• 10 years of related benefits administration
• SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), CEBS or World at Work.
• Project management skills and/or credentials, with the ability to analyze, organize and prioritize work under pressure while meeting deadlines
• Working knowledge of union multi-employer plans and/or benefits experience in a union environment is a plus.
• undefined*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.  Duties, responsibilities and activities may change at any time with or without notice. 

Working Conditions/Physical Effort

•  Normal office situation. Typically sitting at a desk or table, working on a computer in excess of 85%.10-20% travel may be required.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [email protected], and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!