Employee Navigator Benefits Administrator

Employee Navigator Benefits Administrator

Job Description:

OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.

We are looking for a positive and energetic Employee Navigator Benefits Administrator with a dedicated sense of responsibility and the ability to work collaboratively in a team environment. Duties include benefits data entry and administrative tasks in Employee Navigator, along with clerical support for our leadership team, clients and employees with daily and unique needs. The ideal candidate will have excellent oral and written communication skills, a keen attention to detail, and resilience and flexibility when managing day-to-day tasks. At least one year of Employee Navigator experience is highly desired.

Responsibilities:

• Enter and update employee and dependent records in Employee Navigator, including new hires, terminations, qualifying life events and demographic changes.
• Process benefit enrollment, change and waiver forms accurately and on deadline.
• Assist account managers with plan, rate and document updates for client renewals and open enrollment.
• Run and distribute census, enrollment and payroll deduction reports for clients.
• Audit Employee Navigator records against carrier and payroll data, and flag discrepancies for resolution.
• Answer client HR and employee questions by phone and email, and route complex issues to the right team member.
• Prepare and send open enrollment packets, benefit guides, notices and other client communications.
• Follow up with carriers on eligibility updates, ID cards and billing questions.
• Maintain organized electronic and paper files; scan, copy, fax and mail documents as needed.
• Provide administrative support to the leadership team and Employer CARE team, including scheduling, meeting prep and special projects.
• Protect confidential employee and health information in line with HIPAA.

Requirements:

• High school diploma or equivalent.
• 1+ year of administrative or office support experience, ideally in employee benefits, HR or insurance.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Proficiency in MS Word, MS Excel, and MS PowerPoint.
• Fast, accurate data entry skills.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.
• Ability to handle confidential information with discretion.

Highly Desired:

• At least 1 year of Employee Navigator experience, such as entering enrollments and life events, updating employee records and running reports.
• Familiarity with group health, dental, vision and life benefits terminology.
• Experience with a payroll or HRIS system (e.g., ADP, Paylocity, Paycor).

Compensation:

• $20 – $22 an hour based on experience.

Benefits:

• 401K with company matching.
• Medical insurance
• Dental insurance
• Vision insurance
• Company paid life insurance.
• 8 paid holidays plus generous paid time off.
• Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
• Onsite gym and health coaching
• And most of all, the opportunity to grow and develop in a supportive and positive work environment!

OUR GROWTH OPPORTUNITIES:
At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!  

Join Us!

• If your passion is to work in a caring environment.
• If you believe that learning is a life-long process.
• If you strive for excellence.