Digital Content & Design Lead

Description

At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.

Digital Content & Design Lead – FULL TIME – Charlottesville, VA

SUMMARY:

The Digital Content & Design Lead is responsible for creating engaging marketing communications that strengthen UVA Community Credit Union's brand, promote products and services, and enhance the member experience across digital and traditional channels. This role combines creative design expertise with digital marketing execution, supporting strategic marketing initiatives through website management, email marketing, digital advertising, and graphic design.

A successful candidate will be a creative and detail-oriented professional who can balance visual storytelling with measurable results. This position plays a key role in maintaining a consistent brand presence while helping drive member engagement, awareness, and growth through innovative content and marketing campaigns.

DUTIES AND RESPONSIBILITIES:

• Develops and maintains website content, including page updates, landing pages, product information, banners, and user experience enhancements.
• Creates, builds, tests, schedules, and deploys email marketing and digital communication campaigns.
• Designs digital advertising assets for website placements, online banking, social media, display advertising, and other digital channels.
• Produces marketing materials including brochures, flyers, signage, direct mail, social media graphics, presentations, and promotional assets.
• Collaborates with the marketing team on campaign strategy, concept development, and creative execution.
• Monitors and analyzes digital marketing performance, providing recommendations to improve engagement, conversions, and overall effectiveness.
• Supports organizational events through the creation of promotional materials, displays, presentations, and event-related communications.
• Sources and manages photography, illustrations, and other visual assets that align with brand standards.
• Performs quality control, proofreading, and compliance review to ensure marketing materials are accurate and effective.
• Maintains consistency across all member-facing communications and marketing channels.

Requirements

QUALIFICATIONS:

• Five or more years of experience in graphic design, digital marketing, website content management, email marketing, marketing communications, or a related field.
• Bachelor's degree in Marketing, Digital Marketing, Graphic Design, Communications, Journalism, Web Design, or a related field, or an equivalent combination of education and experience.
• Experience managing website content through a Content Management System (CMS).
• Experience building and deploying email marketing campaigns and digital communications.
• Proficiency with Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
• Strong project management, organizational, copyediting, and proofreading skills.
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail and quality.
• Experience with email marketing platforms, Google Analytics, SEO principles, and digital advertising campaigns preferred.
• Financial services or credit union marketing experience preferred.

BENEFITS:

We offer an attractive suite of benefits to employees who work an average of 20 hours per week or more, including: Health, Dental, Vision, up to a 7% employer 401(k) contribution after the first year of employment. Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts. Employees accrue Paid Time Off starting with 16 days accrual at full time annually, and 13 company paid holidays. Employees are also eligible for Family Forming Leave, and Volunteer Time Off.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.