Bilingual Referral Coordinator - Cardiology

We are seeking a proactive, highly communicative Referral Coordinator to support our client's fast-paced Cardiology practice. The ideal candidate brings a background in outpatient referral processing, possesses exceptional English communication skills paired with Spanish bilingual proficiency, and demonstrates strong attention to detail in scheduling, eligibility verification, and care coordination.

Key Responsibilities

• Referral & Schedule Management: Coordinate directly with referring provider offices to schedule incoming patient referrals received via fax and phone, ensuring timely intake and system registration.
• Insurance & Eligibility Verification: Run insurance eligibility checks to verify active benefits and confirm in-network contract status prior to patient appointments.
• Authorization Coordination: Identify when prior approvals are required for referred visits or cardiac procedures and submit requests to the Authorizations team promptly.
• Provider & Patient Support: Serve as a reliable contact for referring provider offices and patients regarding insurance coverage, authorization status, and transmission of post-consultation notes.
• Tracking & Documentation: Log all daily referral activity, update patient demographic details, and maintain strict accuracy within the electronic health record (EHR) system.
• Administrative Duties: Execute general administrative support, including filing, sorting, photocopying, and multi-line phone management while adhering strictly to HIPAA guidelines.