Document Management Specialist

What if your next role was with a global leader in medical and document management, trusted by insurers, law firms, and government agencies to deliver accurate, secure, and timely records?

The Opportunity

Play a key role in keeping financial operations accurate, timely and trusted, while enjoying collaborative opportunities, training and career growth with national leader in independent medical evaluations.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with tailored training & development programmes
• Flexible work setup

Staff Testimonial

"I bring positive energy to the team. I let everyone know that it's okay to speak up and have different ideas." - Junior Accountant, ASW Philippines.

What You’ll Do

• Minimum of 2 years clerical or admin experience, preferably in healthcare
• Knowledge of HIPAA regulations is a plus
• Proficient in Microsoft Office (Outlook, Excel, Word) and familiar with PDF/TIFF formats and general database navigation
• Highly organized with strong time management, able to meet tight deadlines
• Strong initiative, accountability, and ability to work independently or collaboratively in a team environment.

Key Criteria

• At least 2 years of experience working in a healthcare or medical setting, with hands-on exposure to billing and/or collections.
• Confidence using Microsoft Outlook, Excel, and Word, as well as managing documents in formats such as PDF and TIFF.
• A solid understanding of HIPAA regulations, with a strong commitment to data privacy, confidentiality, and compliance.
• Excellent written and verbal English communication skills, with the ability to communicate clearly and professionally.
• Strong attention to detail, effective time management, and the ability to prioritize tasks in a fast-paced environment.

Work setup:

• Manila (BGC, Taguig): US Eastern time hours of 8:30AM to 5:30PM (8:30PM to 5:30AM PHT) with a full onsite work arrangement during the probationary period; transition to hybrid afterwards depending on performance (3x onsite, 2x WFH).

 

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