Site Coordinator

Description

Position Summary

The Site Coordinator is responsible for overseeing daily operations, supervising program staff, and ensuring the delivery of safe, high-quality after-school programming at an assigned Boys & Girls Club site.

This is an active, hands-on leadership position requiring consistent staff supervision, student engagement, program coordination, and communication with families, school personnel, and organizational leadership.

The Site Coordinator serves as the primary on-site leader and is accountable for maintaining a safe, organized, positive, and engaging environment for youth and staff.

Successful candidates must demonstrate strong leadership, reliability, professionalism, problem-solving abilities, and a commitment to youth development.

Essential Job Functions & Responsibilities

Site Leadership, Attendance & Accountability

• Maintain consistent and reliable attendance Monday through Friday, generally from 12:00 PM to 6:00 PM, to ensure effective daily site operations.
• Arrive on time and be prepared to lead daily program preparation, staff coordination, and student activities.
• Oversee daily site operations, ensuring staff are prepared, assigned responsibilities, and actively engaged.
• Provide direction, coaching, and accountability to Youth Development Assistants.
• Monitor employee attendance, punctuality, performance, and adherence to organizational expectations.
• Address staffing concerns, performance issues, and operational challenges promptly, escalating concerns to the Area Manager as appropriate.
• Adjust staff assignments based on student attendance, program needs, and approved staffing levels.
• Accurately record all hours worked and ensure required work activities are completed during paid working time.

Student Supervision, Safety & Accountability

• Maintain a safe, structured, and inclusive environment for all Club members.
• Ensure staff actively supervise youth and maintain appropriate staff-to-member ratios in accordance with organizational requirements.
• Oversee student attendance, check-in, transitions, and authorized dismissal procedures.
• Ensure students are never left without appropriate supervision.
• Respond promptly to student injuries, emergencies, behavioral concerns, and unsafe situations.
• Follow child protection policies, emergency procedures, and incident reporting requirements.
• Ensure staff understand and follow emergency evacuation, lockdown, and other applicable safety procedures.
• Report serious incidents, suspected abuse or neglect, and safety concerns through appropriate channels.

Staff Supervision & Development

• Supervise, mentor, and support Youth Development Assistants in performing their assigned responsibilities.
• Establish clear expectations for professionalism, punctuality, active supervision, teamwork, and student engagement.
• Provide regular feedback, coaching, and guidance to improve staff performance.
• Lead daily staff communication and ensure employees understand program schedules, assignments, and safety expectations.
• Address staff conflicts professionally and escalate concerns when necessary.
• Assist with training, onboarding support, and development of assigned employees.
• Promote a positive, respectful, and accountable team environment.

Program Quality & Youth Development

• Plan, coordinate, and oversee engaging educational, recreational, STEM, arts, sports, and enrichment activities.
• Ensure programs support positive youth development, educational achievement, social-emotional growth, and life skills.
• Actively engage with youth and support staff in implementing daily programming.
• Establish consistent behavioral expectations and promote positive behavior management practices.
• Use appropriate redirection, conflict resolution, and de-escalation techniques.
• Monitor program quality, student participation, and attendance trends.
• Support an Optimal Club Experience through positive relationships, meaningful activities, and continuous program improvement.
• Recognize and celebrate student and staff achievements.

Family, School & Community Relationships

• Build positive, professional relationships with students, families, school personnel, and community partners.
• Serve as the primary on-site contact for daily program questions and concerns.
• Communicate program updates, student concerns, and operational needs appropriately.
• Follow applicable school district policies and maintain positive working relationships with school personnel.
• Maintain confidentiality and appropriate professional boundaries with students, families, and staff.

Site Operations & Administrative Responsibilities

• Maintain accurate student attendance, program documentation, incident reports, and required administrative records.
• Monitor program supplies, equipment, and facility conditions.
• Ensure classrooms, gyms, and shared spaces are clean, organized, and returned to their appropriate condition after programming.
• Coordinate student dismissal, program closing procedures, and staff assignments.
• Assist with food service, front desk operations, and other site responsibilities as needed.
• Communicate staffing, facility, safety, and operational concerns to the Area Manager.
• Support organizational program assessments, reporting requirements, and quality improvement initiatives.
• Perform other related duties as assigned.

Professional Conduct & Compliance

• Model professionalism, appropriate dress, positive communication, and organizational values.
• Follow all child protection, confidentiality, student photography, social media, and electronic communication policies.
• Maintain appropriate boundaries with youth and staff.
• Complete required DCFS Mandated Reporter, C.A.S.E., CPR/First Aid, and other organizational training within established deadlines.
• Participate in required meetings, professional development, and organizational training.
• Maintain required certifications and comply with applicable school district and organizational procedures.

Requirements

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent required; additional education preferred.
• Experience working with children or teens preferred.
• Prior supervisory, leadership, or management experience preferred.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to supervise, coach, motivate, and hold employees accountable.
• Ability to manage student behavior and resolve conflicts professionally.
• Availability Monday through Friday, generally 12:00 PM–6:00 PM.
• Valid driver's license required.
• Ability to satisfy applicable background checks, screenings, and mandatory training requirements.
• Bilingual abilities preferred.
• Nonprofit or youth development experience is a plus.

Essential Physical & Mental Requirements

The Site Coordinator position requires regular physical activity, active supervision, and the ability to respond to changing program needs.

Employees must be able to perform the following essential functions, with or without reasonable accommodation:

• Standing & Walking: Frequently stand and walk throughout program areas to supervise staff, monitor youth, and maintain safety.
• Bending & Movement: Regularly bend, kneel, crouch, reach, and move between classrooms, gyms, playgrounds, and other assigned areas.
• Lifting & Equipment: Lift and carry program supplies and equipment weighing up to 25 pounds and assist with pushing, pulling, and moving materials using safe handling practices.
• Active Supervision: Remain engaged and responsive while overseeing youth activities, staff performance, and site operations.
• Communication & Awareness: Effectively communicate with students, families, staff, and school personnel while maintaining awareness of safety concerns.
• Leadership & Decision-Making: Demonstrate sound judgment, patience, organization, and the ability to manage competing priorities.
• Emotional & Behavioral Skills: Remain calm and professional during stressful situations, conflicts, emergencies, and behavioral challenges.

Employment Expectations

Site Coordinators are expected to demonstrate consistent attendance, punctuality, leadership, professionalism, and accountability.

As the primary on-site leader, the Site Coordinator is responsible for ensuring that staff are properly supervised, students remain safe, and daily program operations are carried out effectively.

Failure to meet established performance, attendance, safety, leadership, or conduct expectations may result in corrective action in accordance with organizational policies.